Customer Service Representative Jobs

Ascend partners with Highland Rivers Behavioral Health, Georgia’s largest Community Service Board (CSB), to staff clinical and non-clinical jobs in behavioral health. Being part of our team and working in a CSB means you’re helping individuals and families otherwise unable to access treatment from private providers to address healthcare challenges associated with mental illness, intellectual/developmental disabilities, and addictive diseases. You’ll be working with purpose to make a difference in the lives of people who need you most. Each of our jobs will work within a State Community Service Board facility.

• Position will float between other locations
• Enter data, documents, and relevant interactions with individuals served in a concise and thorough manner in electronic health record.
• Status appointments accurately and promptly.
• Provide accurate and thorough information on how to best access HRH services to all individuals, community members and visitors.
• Process telephone calls and messages promptly with strict adherence to confidentiality, policies, and procedures.
• Schedule appointments with strict adherence to current processes in an effort to best serve our individuals, with reimbursement for service being a priority.
• Be responsible for collecting monies due to HRH at time of service.

Ascend Community Staffing Partners, LLC does not discriminate with regard to employment, compensation, place of work, or promotion because of race, color, religion, disability, gender, sexual orientation, genetic information, age or national origin.

English-Spanish bilingual applicants are encouraged to apply. Individuals with disabilities, including disabled veterans and veterans with service-connected disabilities, are encouraged to apply.