Customer Service Representative / Dispatcher

Magic Plumbing, Heating, & Cooling of San Francisco, CA is currently hiring for a friendly Customer Service Representative / Dispatcher to join our amazing plumbing, heating, and cooling team! This CSR / dispatch position earns a competitive salary of $20 per hour, plus performance bonuses. We are experienced industry leaders and believe that hard work can also be fun.

Benefits

In addition to competitive pay and our wonderful work culture, we offer our Customer Service Representative / Dispatcher the following benefits and perks

• Paid vacations/holidays and your birthday is a paid day off
• IRA program with 3% company match
• Great technology-based equipment to help you do your job right
• Incentive programs
• Matching health, vision, and dental insurance
• Paid training/education with travel

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Apply for this CSR position by filling out our initial mobile-friendly online application. We hope to meet you soon!

OUR IDEAL CUSTOMER SERVICE REPRESENTATIVE / DISPATCHER

• Ability to educate and assist customers in choosing services and products that best meet their needs
• Positive attitude & trainable--you sincerely want to help customers and will utilize your customer service training to do so
• Career-minded--you are looking to grow with our company
• Friendly and patient--providing exceptional customer service is your first priority!

If these ideal CSR / dispatch traits describe you, please continue reading!

About Magic Plumbing, Heating, & Cooling

With over 37 years of experience, Magic Plumbing, Heating, & Cooling is the San Francisco Bay Area's premier service contractor, providing practical and cost-efficient services that are designed to meet our clients' specific needs. For an exceptional customer experience, our clients look no further than Magic Plumbing.

In order to provide the personal attention our clients deserve, we rely on our team of professionals. For their dedication and skill set, we provide competitive compensation, excellent benefits and perks, as well as a supportive work environment.

Customer Service Representative / Dispatcher Requirements

As a Customer Service Representative / Dispatcher, you are our customers' first point of contact. When you interact with our customers you are always friendly, patient, and sure to provide quality service. You are organized and can prioritize as you equally divide incoming customer orders to available field technicians. By evaluating customer needs on phone calls, you are able to match up the correct technician with the right job/need. If this sounds like a good fit for you, keep reading!

• Valid driver's license and clean background check
• Relevant customer service experience

Any dispatch experience is a plus, but we will train the right person! Are you great on the phone? Do you enjoy providing outstanding customer service while prioritize and assigning tasks? Are you a natural communicator--both verbally and in writing? Do you pay attention to detail? If yes, give us the chance to review your information.

ARE YOU READY?

If you are excited about this dispatch / CSR opportunity, don't delay. Apply today!

Location: 94124

Job Posted by ApplicantPro