Customer Service Delivery Driver - Groveland

Company Name: Kroger Logistics
Position Type: Employee
FLSA Status: Non-Exempt

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Must be able to perform the essential job functions of this position with or without reasonable accommodation
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Provide excellent customer service while delivering orders to the customer
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Drive a company vehicle safely and in accordance to Kroger's driving standards
• Operate company provided technology devices for mapping and customer interaction
• Ensure a high degree of professionalism and personal presentation when interacting with customers

Minimum Position Qualifications

• Ability to operate a delivery van and handheld tablet device
• Excellent communication and customer service skills
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Valid driver's license
• Must have a good driving record
• Must annually pass a DOT regulated medical exam
• Must be at least 21 years old

Desired Previous Experience/Education

• Any customer service experience
• Any delivery driver experience
• May require chauffer's license in some states
• High School Diploma or GED

Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Evening; Day; Overnight
Regions: South

States: Florida
Keywords:

Jobs at Kroger Manufacturing: Through quality products, strong individual commitments and team spirit, Kroger has been established as a leader in the manufacturing industry. Kroger Manufacturing provides career development programs aligned with aspirations in Engineering, Process Management, Information Systems, Quality Assurance, Operations Management, Human Resources, Finance and Procurement. Our work force programs provide technically challenging rotations with cross-functional teams, plants and locations to allow our Associates to learn from some of the brightest minds in the business. Experience and training combined with mentoring and guidance from plant sponsors prepare our Associates with the skills and leadership behaviors needed to achieve a successful career at Kroger.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: FL || Groveland || 7925 American Way || 34736 || Kroger Logistics || [[mfield2]] || Logistics/Supply Chain || Employee || Non-Exempt || Full-Time || None