Customer Management Account Manager

Overview

Responsibilities

• Provide customer/channel expertise and leadership to drive the development of appropriate strategic and tactical plans within the business unit
• Ensures implementation and adherence to annual KPIs, Big Bets and Must Wins
• Develops winning partnerships with the customer and with internal PepsiCo stakeholders by influencing and penetrating multiple levels within both organizations.
• Leads all aspects of customer’s joint business plan (JBP) process, including strategic and tactical plans, while ensuring Sr. Leadership engagement
• Complete 6 month training program – Includes cross-functional training, customer ownership, and Senior Leadership exposure/engagement
• Leads and develops customer Annual Operating Plans to deliver Gross sales, Net Revenue, Share, Executional Key Performance Indicator’s (KPI), and sales targets.
• Ability to lead cross-functionally with sales planning, category management, finance, marketing, and Supply Chain to ensure delivery of relevant innovation and key initiatives.
• Manages all aspects of planning, merchandising, forecasting and checkbook management, as well as timely communication to all appropriate stakeholders on these critical tasks

• Location, confirmed job-related skills and experience will be considered in setting actual starting salary
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan
• Long term incentive equity may be awarded based on eligibility and performance.
• The expected compensation range for this position is between $81,000 - $135,600.
• Bonus based on performance and eligibility target payout is 15% of annual salary paid out annually.

Qualifications

• Ability to work independently and solve problems by leveraging multiple function support.
• Strong planning/organizing skills: capable of managing major projects simultaneously.
• COVID-19 vaccination is a condition of employment for this role. Please note that all such company vaccine requirements provide the opportunity to request an approved accommodation or exemption under applicable law
• Strong analytical skills: the ability to link strategies and objectives to develop a plan.
• A minimum of 5 years of sales experience; preferably with a consumer-packaged goods organization
• Self-starter, ability to work independently without constant direct supervision.
• Bachelor’s Degree required. Advanced degree preferred.
• Superior presentation skills, both in the development of compelling stories and in presenting them at all levels within customer and internal organization.
• Exceptional leadership and customer management skills
• Excellent communication skills: the ability to send and receive information clearly and concisely.
• A minimum of 3 years of fact-based direct selling experience
• Above-average finance skills in order to build a compelling profit win for a customer and internal stakeholders.
• Strong ability to work within and be successful in a highly matrixed environment.
• Superior time management skills, ability to multitask, set priorities and plan.
• Strong use of influencing skills to gain alignment, agreement, and commitments (internal/external).

EEO Statement