Court Services Clerk I

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Court Services Clerk I

Salary

$18.21 - $25.49 Hourly

Location

55 E. Civic Center Drive, AZ

Job Type

Full Time

Job Number

23-0268

Department

COURTS

Opening Date

06/27/2023

Closing Date

7/9/2023 11:59 PM Arizona

• Description
• Questions
• Benefits

We Are Team Gilbert

Gilbert is on a mission to be the City of the Future. We choose to “Anticipate. Create. Help people.” With 100 years of history and growth, our focus is on keeping the thriving community that Gilbert is today well into the future while continuing to be one of the top communities in the country.

In Gilbert, we are shaping a new tomorrow, today. We hire people who share our aspiration to be driven, kind, bold, and humble. Join Team Gilbert, and help us shape a new tomorrow, today: https://youtu.be/ftB0lKDltvc

We Are Seeking

With every job we fill, our focus is on providing best-in-class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment. Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Court Services Clerk (https://agency.governmentjobs.com/gilbert/default.cfm?action=specbulletin&ClassSpecID=1147038&headerfooter=0) .

The Court Services Clerk reports to a Court Administrative Supervisor. The primary function of this position is to provide clerical and technical support to the courts by receiving, preparing, and processing various types of legal documents, maintaining databases and automated files/records, receiving and recording payments, and by preparing, scheduling, and/or coordinating operational activities such as docket scheduling and bailiff and jury coordination. Providing excellent customer service in person and over the phone is essential to this position.

This position works on-site. This position's work schedule and hours are Monday - Thursday, 7:00 AM to 6:00 PM.

This position is At-Will and FLSA Non-Exempt - eligible for overtime compensation.

About You

You are someone who effectively exceeds customer needs by building productive relationships and taking responsibility for customer satisfaction and loyalty. You actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required.

Requirements

In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements

At Team Gilbert, we hire innovative, forward-thinking problem-solvers who love what they do.

• High School Diploma or GED
• Bi-lingual ability, Spanish/English is highly desirable
• 3 years of clerical experience in a legal or court work environment

Ideal candidates will possess strong face-to-face and telephone customer service skills, be well organized and have the interpersonal and communication skills needed to maintain positive working relationships with community members and coworkers. Attention to detail is a necessary skill, as well as being able to effectively prioritize workload while having the ability to multi-task.

Up For the Challenge

In addition to a competitive salary, Gilbert offers a comprehensive benefits package that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more.

Join Team Gilbert and make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community and get excited about doing interesting work that matters, then why not click that "Apply" button at the top there? We can't think of a better place to put your talents to work.

Let's get this adventure started!

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Town of Gilbert offers a comprehensive benefits package for qualifying positions that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance.

01

In the questions that follow, you will be asked for information about your work history, to include things such as dates of employment, names of employers and specific details of the work you did. In answer to questions asking you to describe your work experience, if you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will disqualify you from further consideration, so please be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate response below.

• Yes
• No

02

Have you completed high school or earned a GED?

• No
• Yes

03

Do you have three years of clerical experience in a legal or court work environment?

• No
• Yes

04

If you indicated in the previous question you have clerical experience in a legal or court work environment, such as a courtroom, prosecutor's office or an attorney's office, please describe your experience in detail in the space below. If not, please enter N/A.

05

Do you have experience handling confidential and/or time sensitive information, date stamping, distributing and processing court-related and/or legal (court, prosecutor's office, attorney's office) documents?

• No
• Yes

06

If you indicated you have the experience listed in the previous question, please describe your experience in detail in the space below. If not, please enter N/A.

07

How many years of experience do you have researching data, and entering, maintaining and updating a record management system?

• 1-2 years
• Less than one year
• 3+ years
• 2-3 years
• No experience in this area

08

If you indicated you have the experience listed in the previous question, please describe your experience in detail in the space below. If not, please enter N/A.

09

Do you have customer service experience?

• No
• Yes

10

If you indicated you have customer service experience in the previous question, please check all that apply:

• Updating databases to reflect payments, issuing receipts, balancing payment receipts, and preparing monies for deposit
• Assisting the general public in person and on the phone
• None of the above
• Not applicable
• Processing legal documents such as motions, dispositions, revocation and other court records

11

If you indicated in the previous question that you have the specific customer service experience asked, please describe your experience in detail in the space below. If not, please enter N/A.

12

Do you have experience producing legal documents?

• Yes
• No

13

If you indicated you have the experience producing legal documents, please check all that apply:

• Not applicable
• Rulings
• None of the above
• Issuing warrants for arrest
• Certified records requests
• Protective Orders/Injunctions

14

Please check all boxes that apply. I am proficient at:

• Microsoft Word
• Microsoft Powerpoint
• Microsoft Outlook
• Microsoft Excel

15

Please describe your level of proficiency translating between English and Spanish.

• Beginner
• No experience
• Advanced
• Intermediate

16

How many years of experience do you have with a Courts Case Management System?

• No Experience
• Less than one year
• 2-3 years
• 3+ years
• 1-2 years

17

If you have indicated that you have Court Case Management System experience which systems, do you have? Check all that apply:

• AJACS (AZ Judicial Automated Case System)
• Not Applicable
• ACM (AZ Court Manager)
• FullCourt Enterprise

18

The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):

• Disabled Veteran
• Veteran
• Disabled Person
• Veteran's Spouse/Surviving Spouse

Required Question

Agency

Town of Gilbert

Address

50 E. Civic Center Drive Gilbert, Arizona, 85296

Website

https://gilbertaz.gov/jobs

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