Continuous Improvement Manager - Sales

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eHealthInsurance has many exciting career opportunities in a number of locations, across various functions. Come join us today!

The Sales Continuous Improvement Manager facilitates and manages the process, planning and development operationalization of strategic process improvement initiatives. Ensures the improvement initiatives meet organization goals and requirements. Partners with sales and various business partners to ensure projects are aligned with the company’s strategic goals.

Whether it’s process improvement, organization design, or organizational change management comes down to one thing: learning how an organization works and making it better. The opportunity for impact spreads across our sales operations, marketing operations, product strategy, growth marketing, customer operations, talent acquisition and technical strategy teams. The position requires superb change management skills and a strategic mindset, but also the comfortability to react quickly and adjust to new strategies in real time. We are looking for a team player who is driven and has a history of implementation success with a sales organization.

Responsibilities Include

• Prepares documentation and mapping of both existing and new processes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Maintains compliance with policies, procedures, and regulations.
• Clearly communicate business objectives and financial impact of projects to audiences across our organization.
• Use analytics and modeling to drive continuous improvement efforts to optimize financial and operational performance.
• Collaborate directly with cross-functional leadership to design and drive strategic initiatives across departments.
• Quantify growth and cost savings opportunities through a variety of models and analyses
• Performs complex research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners.
• Focus on using analytics and business insights to identify high-impact opportunities and determine the optimal approach to implement them.
• Collaboration with leaders across the organization from ideation to execution of initiatives that will support our long-term success and growth by decreasing costs, increasing efficiency, and driving process improvements.
• Gather data, create, and test hypotheses, summarize findings, and develop forward-thinking plans.
• Create presentations and reports that demonstrate progress across initiatives by established deadlines

Requirements And Qualifications

• 2+ years of experience in process design and business process reengineering
• 1+ years of experience delivering high-quality client service in a fast-paced, large, dispersed client sales organization
• Dynamic thinking and problem-solving abilities.
• 3+ years' experience in process optimization, operations, or business management
• Confidence in your abilities to lead organizational change
• 2+ years of experience with conducting organizational assessments, benchmarking, and delivering verbal and written presentations of operational recommendations for improvement
• Knowledge of Six Sigma and related business process re-engineering strategies
• Excellent communicator with top-notch presentation skills

The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.

Base Pay Range -$83,000 - $103,700

eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

If you are interested in applying for employment with eHealth and need special assistance or an accommodation to apply for a posted position contact us at: [email protected].