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Concerts & Live Shows Usher

Company

OC Fair & Event Center

Address , Costa Mesa, 92626, Ca
Employment type OTHER
Salary $16 an hour
Expires 2023-08-01
Posted at 11 months ago
Job Description
Position Title: Concerts & Live Shows Usher
Rate of Pay: $16.00 per hour
Position Purpose:
Assists guests at OC Fair’s Action Sports Arena, The Hangar, and Pacific Amphitheatre as they enter the seating areas and other areas of the facility. This is a seasonal/temporary position not to exceed 122 days.
Essential Functions:
  • Politely directs guests to their seats and to other services around the facility; including restrooms, first-aid, and other event-specific locations as directed by the Director of Entertainment.
  • Learns OCFEC performance venues seating configuration to assist guests in safely finding their seats.
  • Ensures a safe environment by maintaining awareness of surrounding, clear aisles and reporting any safety or suspicious behavior to Supervisor and/or Security staff.
  • Gain a strong understanding of all venue layouts within OCFEC and a good understanding of evacuation procedures from all locations within each venue to direct and maintain the safety of guests and all others who might be in harm’s way.
  • Must learn, and follow, the proper procedures for assisting patrons with disabilities.
  • Welcomes and assists guests at ticketed events held at the Action Sports Arena, The Hangar and the Pacific Amphitheatre (performance venues) at the OC Fair & Event Center (OCFEC).
  • Provides excellent customer service to Fair patrons by communicating seating locations, answering questions and providing information about shows and events.
This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Qualifications:
  • Must be at least 18 years of age.
  • Excellent customer service skills.
  • Previous experience dealing with the public in a patient and cordial manner.
  • Ability to be kind, considerate and patient.
  • Must be able to work all 23 days of the annual OC Fair, and possible post-fair concerts.
  • Ability to work outside the normal business day/week as demanded by events and programs.
This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Preferences:
  • Experience working face to face with customers.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand for extended periods of time (4 – 5 hours or more). The employee is occasionally required to walk; use hands and fingers to direct guests, complete paperwork, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include near and distance vision and the ability to adjust focus.
Must have good vision and be able to work in dark environments.
Must be able hear and speak clearly in high volume environments.
Ascend and descend steps quickly and frequently.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually very loud.
The light level in the work environment can be low during event performances.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Will be required to perform other duties as directed, requested or assigned.