Community Service Officer - Jailer

Description
DEADLINE TO APPLY: This recruitment will remain open on a continuous basis until the needs of the City are met. Applications are reviewed weekly. Applicants are encouraged to apply immediately.

THE POSITION:

Under general supervision, the Community Service Officer performs a variety of non-sworn police duties related to investigations, crime prevention, reporting, property, traffic, booking, searching, monitoring and transportation of prisoners. Primarily assigned to work in the jail facility.

DISTINGUISHING CHARACTERISTICS

This is a specialized non-sworn classification, performing a wide variety of technical support duties in the Police Department. Assignments are primarily performed in the City jail; also support various divisions and may be subject to rotation. It is distinguished from Police Officers who perform a variety of duties involving the protection of life and property and routinely respond to hazardous emergency calls.

You (are):

Intent on providing excellent service to the Hayward Community
Desire to Improve Hayward's Quality of Life
Value Integrity and Accountability
Seek continuous Improvement
Professional and respect all who live and work in our community

SUPERVISION RECEIVED

Receives general supervision from Jail Supervisor, Jail Administrator, or assigned management staff.

SUPERVISION EXERCISED

May provide lead direction in the absence of Jail Supervisor.

Essential Duties
Duties may include but are not limited to the following:

Performs duties related to processing prisoners through jail, including booking and advising of procedures and telephone rights; searching prisoners for weapons, narcotics or other hazards and contraband; housing, care and control of adult prisoners and juvenile arrestees; conducting property inventory, medical screening and prisoner classification; and provide for telephone calls and visitations.

Is required to perform full custodial searches as needed.

Performs appropriate fingerprint procedure (i.e. live scan service) and transmits for confirmation of identification; and registers offenders in applicable systems.

Conducts warrant checks, makes confirmation with appropriate agency and updates related systems through computer and teletype.

Collects information to complete Alameda County consolidated arrest reports.

Maintains jail security, observes prisoners in detention, and prepares documentation of behavior.

Performs prisoner exit processing, issues receipts for bail, completes computer processing and prepares appropriate documentation for release.

Transport prisoners to court or other jail facilities.

Responds to public inquiries in person or by telephone.

Responds to and drafts letters and general correspondence related to assigned area.

Testifies in court or at hearings on case records and investigative activities and in court proceedings.

Performs traffic control for accidents, parades, large public events, congested situations, etc.

Enforces parking regulations, writes and approves traffic citations.

Operate various police related equipment such as a radio, mobile terminals, cameras and computer systems.

Prepares and maintains a wide variety of forms and records, including police reports.

Prepares documentation and makes arrangements for towing and impoundment of vehicles.

Performs related non-sworn police duties and responsibilities as required.

Minimum Qualifications
Knowledge of:

• General principles and practices used to establish effective police/community relations.
• Safe work methods and safety regulations.
• Use and basic capabilities of computerized record and information systems.
• English usage, spelling, grammar, punctuation in completing clear and concise reports and correspondence.

Ability to:

• Read, understand, interpret and apply policies and procedures as well as learn and apply pertinent federal, state and local laws, codes and regulations.
• Establish and maintain positive working relationships with other City employees and members of the public; maintain a professional, courteous demeanor under adverse, difficult, and confrontational situations.
• Work varied hours including evenings, weekends, and holidays.
• Prepare paperwork and reports related to area of assignment.
• Successfully complete the State of California, Board of Corrections Correctional Officer Core course within one year of date of employment.
• Demonstrate sound judgment, tact, and integrity.
• Communicate effectively, both verbally and in writing.
• Learn and apply mandated advanced defensive tactics methods and application of necessary control and self-defense procedures.
• Perform assigned duties with general supervision.
• Operate modern office equipment including computer equipment, specialized software applications programs and assigned equipment.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include walking, standing or sitting for extended periods of time and application of necessary control and self-defense procedures.

EXPERIENCE AND EDUCATION

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience - Two years of responsible work experience, high public contact and/or in law enforcement preferred.

Education - Equivalent to the completion of the twelfth grade. Two years of college education, in a related field of law enforcement may substitute responsible work experience.

License – Possession and maintenance of a valid Class C California Driver's License.

Supplemental Information
PROBATIONARY PERIOD: One (1) year.

Not less than 18 years of age at time of appointment (Section 6035, Penal Code).
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SELECTION PROCEDURE*

Candidates must successfully pass each step to advance to the next step in the recruitment process.

1. Apply - submit a completed City of Hayward job application and responses to the Supplemental Questionnaire.

2. Application Review -A. Minimum Qualifications
B. Completion of the supplemental questionnaire
Applications submitted without all required materials will not_ be considered._

3. Pre-Background Questionnaire Survey Monkey - Complete the survey truthfully and thoroughly.

4. Job Related Testing (examination) - Dates are subject to change at the City's discretion.
EXAM DATE: Wednesday August 23, 2023

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5. Eligible List *- The examination process will result in a ranked eligible register of candidates for hiring consideration by the department. Actual hire depends on success in the departmental selection process.
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6. Background* - Will include employment history, personal references, criminal history, credit history, a polygraph examination, medical examination, drug urinalysis test, and a written and oral psychological examination. During the background process, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the position. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with City of Hayward.
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Applicants will be notified electronically via GovernmentJobs.com as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from NeoGov/Government Jobs and the City of Hayward._*
Tentative Dates are as follows (PLEASE NOTE: DATES ARE SUBJECT TO CHANGE AT THE CITY'S DISCRETION):
APPLICATIONS
Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. Paper applications can be obtained by contacting the Human Resources Department at (510) 583-4500. Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by NeoGov. If you have problems while applying online, please contact the NeoGov Help Desk at (877) 204-4442.
The City of Hayward is an Equal Opportunity Employer

Benefits Overview
This summary provides a brief overview of the benefits available to regular full-time City employees. As indicated in the 2020 Benefit Summary, some employee groups have different benefits based upon negotiated agreements. Depending on employee group, some of these benefits may include:

• Dental Insurance (plans available through Dental Dental or United Concordia)
• Your choice of CalPERS Medical Plan (with generous employer contribution)
• Vision Insurance
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)
• Paid Holidays
• Tuition Reimbursement
• Other Employee Paid benefits include Aflac, LegalShield, etc.
• Disability Insurance
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members)
• Life Insurance
• Paid Leave
• Flexible Spending Accounts
• Health and Wellness Reimbursement

Job Type: Full-time

Pay: $81,515.20 - $97,676.80 per year