Community Health Worker - Somali Speaking

All required qualifications must be documented on application materials

REQUIRED QUALIFICATIONS

• Ability to use computers and related software including word processing, spreadsheets, basic database management, presentation software, and internet-based tools
• Minimum one year of community outreach experience
• Minimum 1 year of experience working or volunteering to provide health education to individuals or Community Health Worker (CHW) Certificate.
• Self-starter with ability to juggle multiple priorities and meet deadlines
• Ability to work collaboratively with team and partners to plan and implement program activities
• Experience working with immigrant, refugee, or underserved populations
• Work and interact respectfully with community members from diverse backgrounds
• Passion for assisting individuals to meet their health goals
• Effective interpersonal communication skills
• Verbal fluency in Somali language
• BA/BS degree or a combination or related education and work experience to equal at least four years.

This position requires a background check, and negative TB test and Hep B vaccination.

PREFERRED QUALIFICATIONS/ SKILLS & EXPERIENCE

• Making home- or community-based visits
• Providing case management or care coordination services
• Using electronic health records
• Willingness to pursue CHW Certification with financial support from CUHCC
• Leading or teaching group health education

OBJECTIVE/OVERVIEW
As part of its mission to advance health equity through integrated care, Community-University Health Care Center (CUHCC) is developing a Community Health Team (or Community Health Worker team) to help individuals achieve their health goals and to improve population health at CUHCC and the broader community. CHWs will be fully integrated members of patient-centered health teams. Using their cultural knowledge, language skills, life experiences and training, CHW team members will support patients with health education, skill-building and health care navigation through individual visits and group classes/meetings. CHWs will also conduct outreach activities to promote health, assist with community-based care and/or serve as a bridge back to the clinic. CHWs’ work occurs primarily during regular workday hours, but some evening and weekend hours may be available or required. CHWs will conduct their work in the clinic and in patients’ homes. Occasionally, the work will occur in community settings such as schools and community organizations. There is some flexibility for working remotely. This Community Health Worker is required to be verbally fluent in Somali.
REPORTING RELATIONSHIPS
This position reports to the Mobile & Community Health Director or Program Manager.
ESSENTIAL FUNCTIONS
Individual Patient Outreach and Support 30%

• Conduct outreach with patients to reconnect them to care with a focus on engaging women and children in preventive care such as annual wellness exams and up-to-date immunizations
• Enhance CUHCC’s care quality by aiding communication between provider and patient to clarify cultural practices
• Provide virtual, home and in-clinic health education and skill-building support including self-management of chronic illnesses and medication adherence
• Conduct PRAPARE screenings and assist with social needs; refer to social work interns for complex social needs
• Help patients and community members to access CUHCC’s services

Group-based support 20%

• Support shared medical visits for patients with diabetes
• Facilitate group health education classes, support groups or skill-building classes

Community Outreach and Education 25%

• Support direct patient care in community settings
• Helping with screening events, COVID vaccine events
• Conduct outreach activities to provide health information and connect residents to health care

Communications Support 5%

• Contribute to the creation of education and outreach materials in print, video and social media.

Administration 20%

• Follow patient documentation and CHW tracking requirements
• Work cooperatively with partners and stakeholders
• Some programs require electronic health record data-entry
• Maintain accurate and organized program records

Additional Requirements Necessary to Perform This Job

• Ability to review detailed reports and information
• Must have reliable transportation
• Communicate with people both in and out of the office environment
• Must be able to:
  • Communicate with people both in and out of the office environment
  • Work at a desk for extended periods and travel to multiple locations within a day
  • Lift up to twenty-five pounds
  • Ability to review detailed reports and information
• Must have a valid driver’s license
• Lift up to twenty-five pounds
• Work at a desk for extended periods and travel to multiple locations within a day

Job duties are subject to change consistent with the job class.

CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC’s mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others’ styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce.

Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.

Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
Please note: All employees at the University of Minnesota are required to comply with the University’s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit: https://safe-campus.umn.edu/return-campus/get-the-vax

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.