Communications Specialist Ii Jobs

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

The Communications Specialist II assists the Marketing Services and Digital Services teams with creating and deploying email campaigns, managing pixel implementation, working with more senior team members with troubleshooting with the data team, and providing data analytic support for internal and external clients.

What Will You Do?

• Collaborate with team members to brainstorm strategies and generate new ideas
• Regularly maintain departmental reporting and assists with creating dashboards for tracking KPIs
• Composes, creates, deploys, transactional email campaigns to ticket purchasers regarding event status updates
• Supports the Senior Communications Specialist with producing and executing digital components of various AXS.com initiatives including e-campaigns, homepage takeovers, waiting room layouts, and custom branded event pages
• Implements pixels by client request, writing and submitting clear tickets to insure that needs are met. Includes communicating client expectations around the implementation of their pixels and assists troubleshooting when needed

What Will You Bring?

• Ability to work in a fast-paced and deadline-driven environment
• Great communication skills
• 2-4 years Experience as an email coordinator, email specialist or or digital specialist working on web-based campaigns
• Bonus: Working knowledge of the entertainment ticketing industry
• Strong working knowledge with Photoshop, Illustrator and basic HTML / CSS / Javascript or similar programs for web based projects.
• Experience with project management software for organization
• AA/AS Degree (2-year) (BA/BS Degree Preferred)
• Proficient with Microsoft Office Suite
• Strong working knowledge with an ESP (Campaigner, Exact Target, MailChimp, Salesforce)
• Organization skills with ability to pivot from Supervisor's direction

Pay Scale: $16.20- $23.62

What’s in it for You?

• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
• Extraordinary People – we’re not kidding!

Why AXS?

AXS , a subsidiary of AEG , sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More About AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.