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Commercial Relationship Manager Jobs
Company | Fifth Third Bank |
Address | Detroit, MI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-06-13 |
Posted at | 1 year ago |
Make banking a Fifth Third better®
- Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
- Work closely with assigned Fifth Third internal partners to deepen existing relationships and acquire new high value prospective relationships.
- Work independently to identify and develop profitable new "lead left" client relationships by leveraging centers of influence, existing clients, & referral sources
- Effective grow long term profitable "lead left" relationships
- Ensure that customer relationships are managed to maximize the opportunity for the bank, while taking into account Bank risk and customer needs.
- Responsible for planning and conducting relationship strategy review meetings with internal Fifth Third Business Partners and Client's trusted advisors (e.g. attorney, accountants)
- Work with One Bank partners (Treasury Management., Capital Markets, and Wealth Management etc.) analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
- Lead and coordinate all client facing activities, including credit support, treasury management, and capital markets
- Utilize consultative sells skills, commercial playbook principals and call reporting plans to enhance the client experience
- Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met
- Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management. Reinforce use of CRM for assigned Fifth Third partners for monitoring pre-call and post-call activities
- Analyze the financial information provided to determine the questions to ask to decide on the credit request that should be pursued
- Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines (i.e., delinquencies, documentation preparation, financial statement tracking exceptions, matured loans).
- Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to determine that any credit exposure is at an acceptable risk, and priced accordingly.
- Exhibits strong presentation skills in both large and small group settings. Proven ability to communicate with impact. U
- Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
- Bachelor's or Master's in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred.
- Minimum of 10 years Commercial Banking experience.
- Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desired outcomes.
- Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations.
- Proven ability to work in a team-based sales environment.
- Underwriting experience preferred.
- Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles.
- Thorough knowledge of Commercial, Treasury Management, and alternative lending and financing options.
- Determines task and resources and project requirements by breaking them down into task and defining roles and responsibilities.
- Proven track record of exploring options for a prospective client or existing buyer/COI's prior to advocating for a solution.
- Scans the internal and external environment to identify the relationships that should be initiated or improved to achieve business goals and fulfill clients needs.
- Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
- Proven track record of partnership with investment bankers to provide strategic and capital market advice.
- 9 years of relationship account management experience preferred.
- Regional /local travel
- Influences client decision regarding strategy and product solutions-Engages in joint business planning with internal partners and buyers.
- Understands the audience and adjust communication as is appropriate level of detail for the audience; captures and holds the audience's attention.
- Formalized commercial credit training or equivalent credit experience required.
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