Commercial Insurance Account Manager

Due to an internal promotion, Lawley is in search of a Commercial Insurance Account Manager for the Middle Market team out of their Buffalo, NY office. We are also open to the right fully remote candidate located outside the Western New York area (with occasional visits to the Buffalo office.) This position will work with clients on matters concerning coverage, consulting with them on their insurance needs, and completing binders, certs, endorsements, and more. The ideal candidate has 3+ years in a commercial insurance role, a P&C license, and the ability to quickly change priorities in a fast paced environment. Lawley is a family owned organization with strong core values, an emphasis on work life balance, competitive benefits, and endless learning and development opportunities. If you have commercial insurance servicing experience and the desire to join one of the best insurance brokers in WNY, please consider applying today!

Position Focus:

• Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines
• Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed
• Conduct consultative conversations with a Commercial client base; establish & maintain carrier relationships
• Support all Lawley initiatives as requested, guided by company values, sales culture, business needs and scorecard

Successful candidates ideally possess:

• Positive attitude, even in a fast paced environment
• Insurance experience in customer service or account management for 3 years or more
• Incredible attention to detail and organizational skills
• Precise communication skills, even under time constraints
• Ability to work well independently and on a team
• Relevant knowledge of insurance products, documents and usages
• Capability to work quickly and efficiently
• Methodical, yet swift decision making skills
• A passion to make customers and coworkers feel important and valued
• Property/Casualty License (all lines)
• Open to continuing education, college degree or equivalent industry designations
• Computers skills are a must! Word, Excel and Outlook. Applied/EPIC experience is preferred

What’s in it for you? The Lawley Advantage!

• Great Benefits (Medical, Dental, Vision– the works!)
• Educational and growth opportunities
• Comfortable, family oriented culture
• Generous PTO and 401K upon hire
• Lawley is not a call center environment
• Work hard, play hard!!!
• Fulfilling career securing your clients’ well being
• Competitive salary and referral bonuses!
• Office hours 8-4:30