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Collections Specialist Ii Jobs

Company

InComm Payments
Address , Atlanta, 30303, Ga
Employment type FULL_TIME
Salary
Expires 2023-10-03
Posted at 8 months ago
Job Description
Overview:
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

About This Opportunity:

This position is primarily responsible for B2B commercial collections. The role involves daily account contact, reduction of aged Accounts Receivables and ensuring departmental goals are met.

Responsibilities:
  • Resolve customer issues and complaints.
  • Collaboration with Account Managers to maintain current on all customer accounts
  • Make recommendations for bad debt write offs.
  • Maintain records of contacts and attempted contacts with delinquent customers as well as records of payments collected from the customer.
  • Contact customers with past due amounts and attempt to either collect the balance or negotiate a payment plan to collect in installments.
  • Utilize credit bureau data, internet searches and other tools to locate customers who have moved or changed phone numbers.
  • Reduction of Over 90-day balances
  • Monitor Accounts Receivable and identification of past due accounts.

Qualifications:
  • Proficiency in Microsoft Office
  • Exceptional written and verbal communication skills
  • Ability to effectively communicate to internal and external business partners on solution design
Specific education and experience credentials
  • Bachelor’s degree preferred.
  • Three to Five years working in a corporate collection environment.

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
  • This position is eligible for the Employee Referral Bonus Program - Tier I
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