Code Enforcement Supervisor Jobs

The City of Palo Alto is seeking a Code Enforcement Supervisor who enjoys working in a dynamic, vibrant community. This newly created position is in the Planning and Development Services Department and supervised by the City’s building official. The Code Enforcement Supervisor will manage a code enforcement team focusing on improving: internal procedures, documentation, closure rate of cases, customer service and increasing community engagement through meaningful and effective communication strategies. This working supervisor will conduct and manage complex enforcement cases, build relationships with the community and partner departments, and maintain compliance with applicable local and state laws. The code enforcement program is responsible for a variety of code compliance reviews and will begin conducting annual checks on certain discretionary planning approvals (conditions of approvals) and compliance with approved transportation demand management plans. The program is currently staffed with one Code Enforcement Lead Officer, one Code Enforcement Officer who is dedicated to gas leaf blower enforcement, and one part-time position.

Located in the heart of Silicon Valley, Palo Alto is a lively, civically engaged town of approximately 65,000 residents. Palo Alto is the headquarters of many of the world's most recognizable technology companies and is considered a center of technology and innovation. Palo Alto includes many historic neighborhoods, a vibrant downtown, numerous parks, and community centers.

PLANNING AND DEVELOPMENT SERVICES DEPARTMENT
The Palo Alto Planning and Development Services Department provides the City Council and community with creative guidance and effective implementation of land use development, planning, housing and environmental policies and programs in order to maintain and enhance the City’s safety, vitality, and attractiveness.
For more information on Planning in the City of Palo Alto, click HERE

IDEAL CANDIDATE
The ideal candidate will possess the following:

• Desire to contribute to a positive work environment that fosters motivation, collaboration, coaching, and staff engagement.
• Ability to supervise, train, motivate, and evaluate Code Enforcement staff.
• Ability to problem solve, basing solutions on thoughtful analysis, a collaborative approach, and reasoned conclusions.
• Value and ensure the importance of accountability, quality assurance, and continuous improvement.
• Ability to synthesize and simplify complex issues.
• Good judgement of when to exercise decision-making and informed risk taking, and when to stop and ask questions.
• Ability to present solutions, alternatives, and implications for recommendations and actions.
• Skills to identify problems and respond to community members and City Officials with tact.
• Skilled in de-escalation and ability to focus on the outcome of the case in its entirety for results.
• Conversant knowledge of Federal, state, and local laws applicable to Code Enforcement, including knowledge of zoning, building, fire, and other codes.
• Strong and effective communication skills, both written and oral.

• Build positive relationships and trust throughout the community and between those with conflicting interests.
• Directly supervise staff code enforcement officers, including prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.
• Coordinate code enforcement activities with other city programs, departments, and public agencies.
• Spend significant time in the field to successfully implement the City’s Code Enforcement-related objectives. As a working supervisor, enforce Federal, state, and local laws.
• Conduct field inspections to determine compliance and manage more complex, controversial and time sensitive enforcement cases.
• Provide assistance to the Director or Chief Building Official on Code Enforcement matters.
• Plan, organize, direct, and coordinate the activities of the Code Enforcement program within the Planning and Development Services Department, including enforcing City codes and ordinances related to the use, maintenance, and safety of land and structures.
• Manage all day-to-day program activities.

Equivalent to a Bachelor's degree from an accredited college or university with major course work in public administration, planning, public policy, urban studies, land development or a related field; and

• Five years of increasingly responsible experience in code enforcement, including two years of supervisory responsibility.

• Possession of valid California driver's license.
• International Code Council (ICC) Certificates in building code, property maintenance and nuisance abatement (preferred)
• Certified Code Enforcement Officer designation from CACEO.

Supplemental Information:

This position requires office and field work and may be required to work occasional weekends or evening hours.

Hiring Process: Applicants will receive email recruitment status notifications. Governmentjob.com account also has notification status updates.

Depending on the number of qualified applications received, the examination process may consist of a supplemental question, online assessment, written examination, practical performance, oral examination, or any combination to determine which candidate will move forward in the hiring process.

The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.