Cocktail Server Pool - New York New York

Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.

PRIMARY PURPOSE:

As a Cocktail Server, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available.
• Take order, and serve food and drinks efficiently and accurately in work area as applicable.
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately.
• Place order, and garnish and serve cocktails to guests.
• Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays.