Clinical Specialist, Cardiopulmonary Jobs

Join us today and make a difference in people's lives!

LivaNova is a global leader in cardiovascular systems, committed to providing comprehensive perfusion solutions and customer support through continuous training and education. We are excited to be launching our next generation heart lung machine and are currently looking to add to our Clinical Specialist team. The Clinical Specialist will play a critical role in the launch of the Essenz Perfusion System, embarking upon a #NewEraOfPerfusion, as well as support the comprehensive suite of LivaNova perfusion products.

Why join LivaNova’s clinical team? You can play a major role in improving the lives of patients and their families. We have an environment where you are empowered and encouraged to challenge the status quo and help shape the future of clinician education and support. You will also be surround by teammates, with decades of experience in this industry, who are looking forward to both guiding you as well as learning from you. Help us make a difference — join us in transforming patient lives with health innovation that matters.

RESPONSIBILITY AND AUTHORITY

Provides clinical and product education to Healthcare Professionals on the full portfolio of LivaNova Cardiopulmonary products. Training sessions may be conducted in person or virtually and must align with all approved instructions for use. These sessions include coordinating hospital clinical and non-clinical demonstrations, in-person and virtual education programs, intra-operative case coverage, supporting product evaluations and ad hoc training when needed. The clinical specialist must both work independently within their role but remain highly collaborative with their team and company stakeholders (sales). Therefore, the individual must be able to work independently, work as collaborator and manage internal stakeholders, as well as manage their own time effectively.

Primary Activities

• Performs other related duties and responsibilities, on occasion, as assigned.
• Takes a positive, proactive approach to solving complex and/or unusual clinical/therapy/technical problems.
• Provides clinicians and medical staff clear clinical instructions to ensure continuity of education and support related to all aspects of patient outcomes, in accordance with the product’s Instructions for Use (IFU)
• Supports evaluations as needed within and account and supports sales strategies for capital equipment opportunities within accounts.
• Contributes to the development of all education programs both internally and externally
• Maintains a positive, proactive, customer service manner with customers and sales personnel during stressful situations.
• Develops and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to the product and its maintenance
• Team player with a strong ability to collaborate amongst the clinical team as well as other teams within LivaNova (sales, technical service, marketing, quality etc)
• Coordinates, directs, and delivers clinical training programs on LivaNova products, as necessary and appropriate.
• Foresees obstacles and plans accordingly for seamless execution.
• Meet all requirements and maintain credentialing status in order to access accounts
• Assists Account Executives in urgent clinical needs and related product information
• Provides sales support when needed on clinical in-services, training and guidance to current or potential customers.
• Responsible for adhering to all regulatory and LivaNova policies to ensure patient safety and company responsibility.
• Attend trade shows/conferences/congresses to maintain clinical expertise and current market state, as well as meet customer and support product discussions.
• Develops and maintains product knowledge excellence of the LivaNova CP portfolio of products.
• Will foster high trust relationships with customers, and all LivaNova team members.
• Support training of the sales team for new hires, ongoing education and product launches.
• Collaborates weekly with key internal stakeholders for installations and evaluations, including the Clinical Specialist team, Field/Technical Service & Account Executives – working seamlessly in order to increase all team’s efficiency and time with the customer.
• Professionally integrates into all accounts building trust and relationships and establishes strong rapport with customers.
• Collaborates with regional and global marketing teams as needed on ongoing projects, clinical discussion, program development and product development.

Travel Requirements

• Ability to travel primarily domestically (up to 80%) and be available for off hours, urgent issue resolution.
• Non-travel work from home weeks will be assigned

Minimum Requirements And Qualifications (universal)

• Lifts 0-50 lbs
• Excellent written and oral communication skills required
• Project management skills
• Desire and ability to participate and motivate others in team efforts.
• Repetitive use on computer
• Highly effective at working both independently and part of the large-scale collaborative team.
• Self-confidence and effectiveness in dealing with a wide variety of customer types.
• Oral and written comprehension
• Sit 80% Stand/Walk 20%
• Ability to meet hospital credentialing requirements
• Perfusion education, Current or history of Clinical Certification or Licensure is required
• 7+ years’ experience related to Perfusion preferred
• Possesses a high energy level and a high degree of interpersonal skills, both verbal and written.
• Availability to work weekends when needed
• Proficiency in computer skills to execute virtual programs and presentations with the customer
• Travel within US and abroad
• Ability to understand scientific facts and package them into a cohesive communication model for healthcare professionals
• Blood Borne Pathogen Exposure
• Ability and desire to teach
• Proficiency in computer applications including Microsoft Word, Excel, PowerPoint, Teams/Zoom.
• Works well within teams both cross-functionally and teams that may or may be not located within a specific building or geography

Our Commitment To Diversity & Inclusion

LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.

Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Background Checks At LivaNova

Upon successful completion of the hiring process an offer may be extended. Please note, LivaNova reserves the right to conduct background investigations and/or reference checks on all its potential employees, where permitted by local legislation. This offer therefore, is contingent upon a clearance of such a background investigation and/or reference check, and can be rescinded, where permitted by local legislation, based upon data received in the background check and/or refusal to cooperate with or any attempt to affect the results of this check.

Notice To Third Party Agencies

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.