Clinical Program Compliance Specialist - Homeless Services (Jr 3094)

JR 3094
Quality Assurance & Compliance Specialist
Los Angeles, CA 90004
Salary: $31.25 to $33.66/hr DOE
Full Time
Non-Exempt
Driving Required
PATH is eagerly seeking qualified social services professionals with experience in quality assurance, compliance or program development to join our Quality Assurance team as a Quality Assurance and Compliance Specialist. This position oversees a portfolio of PATH's clinical programs and therefore requires experience with Medi-Cal compliance and monitoring such programs. An active clinical license (LCSW, LMFT, etc.) is highly desired.
About Our Qac Department
Our Quality Assurance and Compliance Department (QAC) oversees both contract and programmatic compliance by ensuring standards are outlined and implemented according to internal and external compliance expectations. The QAC supports 11 programmatic departments and over 100 government contracts, collaborating with program teams to develop, implement and analyze program performance to ensure the quality and compliance of PATH programs.
WHAT IS A QUALITY ASSURANCE AND COMPLIANCE SPECIALIST?
Responsibilities Of The QAC Specialist Include
The Quality Assurance & Compliance (QAC) Specialist provides a portfolio of PATH programs with support in implementation, auditing, risk management, reporting, performance and evaluation.

• Risk Management
• Supporting program directors with project management activities to ensure implementation tasks are completed
• Reporting and Performance Evaluation
• Managing the collection, revision, and implementation of policies and procedures for programs
• Utilizing qualitative and quantitative data to conduct program evaluations and assisting with the development of data collection instruments
• Compiling findings and communicating results and recommendations for improvements
• Assisting in the identification of any contractual risks to PATH and working to mitigate liability
• Assisting in the assessment of PATH programs and sub-recipients to ensure risk of liability is mitigated
• Collaborating with program leadership to develop audit response and corrective action plans
• Documentation Management and Administrative Program Support
• Completing internal audits for PATH programs by conducting assessments, site visits and desk monitoring reviews to ensure services are being rendered and documented in accordance to all standards
• Internal and External Auditing
• Maintaining expert knowledge of all contracts to provide guidance to program staff
• Training staff on new processes and systems
• Providing training on universal program policies or procedures, including clinical documentation
• Program Implementation
• Providing support to program managers when drafting program manuals and clinical guidelines
• Facilitating and coordinating internal and external QA audits
• Producing quarterly performance reports for program departments
• Collecting, monitoring, summarizing and analyzing programmatic goals, outcomes and achievements
• Supporting program staff in interpreting and using analysis for program improvement
• Drafting and distributing contract summary sheets and other necessary documentation and ensuring existing documents are shared

What You Bring
We’re looking for candidates that.

• Are experienced with reviewing and monitoring homeless service contracts and programs as well as local, state and federally funded contracts and grants
• Develop effective internal and external business relationships and broker buy-in from all stakeholders
• Effectively exercise independent judgement within accepted practices and make appropriate recommendations
• Are technology savvy including proficiency with Microsoft Office Suite, especially Word and Excel, and database systems including an HMIS
• Demonstrate the ability to analyze problems, perform needs assessments, and adapt broad guidelines to achieve desired results
• Have project management experience
• Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
• Demonstrate excellent communication and interpersonal skills

Preferred Qualifications
An excellent candidate for this role will:

• An active clinical license in social work, marriage and family therapy, or professional clinical counseling

Minimum Qualifications
To be considered for this position, we require all candidates have:

• Experience with monitoring local, state, and federally funded contracts and grants
• Experience providing clinical review and monitoring of behavioral health or mental health programs
• Master's Degree in a related field
• Experience with Medi-Cal compliance including documentation and operational standards
• 3 years of experience in quality assurance, compliance and program development in social services
• Experience reviewing and monitoring homeless services contracts

Mandatory Requirements
For this role the Quality Assurance & Compliance Specialist must:

• Have or be able and willing to obtain CPR/First Aid training
• Have employment eligibility verification
• Successfully complete the following as a condition of hire:Tuberculosis Test
• Background Screening
• Drug Test
• Be able and willing to work flexible hours which may include evenings or weekends

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• A valid driver’s license
• Have reliable transportation
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage

COVID-19 VACCINATION
Effective 11/01/2021 PATH will require all employees to be fully vaccinated for COVID-19. All prospective hires will be expected to provide proof of full vaccination as part of the pre-employment credentialing process.
FLEXIBLE WORK
PATH is a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.
What We Offer
In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.
READY TO MAKE A DIFFERENCE THROUGH ACTION?
If this position sounds like a fit, please submit your application today. A resume is required.
PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.