Clinic Office Manager | Bessemer Health Center | Full Time

The Clinic Office Manager is responsible for the general day to day operations of the clinic.

Key Duties and Responsibilities:

• Works to ensure that the patient flow is expedited timely and smoothly.
• Acts as the liaison to communicate information to clinic staff from the Director of Clinic Integration or Chief Operating Officer.
• Assists in working to resolve any patient complaints or problems.
• Assists with the performance evaluations for clinic employees.
• Works with the Director of Clinic Integration and the Chief Operating Officer on improvements for the clinic.
• Uses the AIDET principles with each patient encounter.
• Advises the Director of Clinic Integration of any problems or changes that occur.
• Approves and coordinates all ordering and receiving of medical supplies and medications.
• Performs other duties as assigned.
• Documents and reports the clinic staffing needs to the Director of Clinic Integration.
• Responsible for hiring and training of new employees.
• Demonstrates knowledge of the requirements of The Joint Commission and other regulatory agencies on a daily basis.
• Acts as coordinator between the purchasing department and the clinic.

High school diploma or GED required; previous medical office and management experience preferred.