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Claims Processor Jobs

Company

Tesla
Address , Austin, Tx
Employment type FULL_TIME
Salary
Expires 2023-07-22
Posted at 11 months ago
Job Description
What to Expect
Claims Processor
We are looking for an experienced Claims Processor who has the ability to communicate compassionately and effectively to resolve insurance claims. You’ll be responsible for assigning claims to appropriate adjusters and working in partnership with internal teams to resolve claims. In addition, you’ll answer phone calls from customers, agents, and repair facilities. You’ll also help with pending claims management, sending regulatory letters and issuing payments.
What You’ll Do
Responsibilities:
  • Delivers an outstanding customer service experience to all internal, external, current, and prospective nationwide customers.
  • Verifies coverage and damage reports received from vendors and customers for accuracy and consistency with the claim as reported.
  • Reviews and determines payment of minor, undisputed and/or limited authorization claims. Assigns all other claims to appropriate adjuster.
  • May perform other responsibilities as assigned.
  • Prepares and submits administrative reports as required.
  • Provides support for unit claims associates and managers. Acts as a point of contact for internal/external customers.
  • Remains current on requirements and legislation for assigned state(s).
  • Audits bills for detection of possible fraud; refers findings to Special Investigations Unit as advised.
What You’ll Bring
  • 3-5 years directly related work experience.
  • Onsite presence is required every day