Charter Representatives / Schedulers Jobs

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Charter Representatives / Schedulers are responsible for the planning and scheduling of aircraft and crew members daily. They must meet all regulatory and internal requirements while maximizing revenue opportunities. 

Essential Job Functions: 

• Able to work within a team, detail oriented and must have problem solving skills.
• Arrange all facets of trips, including fuel, catering, ground transportation, hotels, and the like.  
• Communicate pricing and expenses to the accounting department to ensure proper post-flight billing.  
• Arrange aircraft and daily crew schedules to provide the highest amount of utilization.  
• Provide timely quotes to new and existing customers.  
• Multi-tasking in a fast paced, ever-changing environment.
• Coordinate flight training and crew scheduling with Chief Pilot(s).  
• Coordinate aircraft maintenance with the maintenance team.  
• Complete daily pass-down emails to communicate schedule changes, schedule efficiency and shift change over details.  
• Manage trip changes and/or cancellations and coordinate with all charter and sales team members as necessary.  
• Maintain accurate and complete customer records.  
• Ability to work remotely and handle on-call duties.
• Other duties, projects, and responsibilities as assigned. 
• Coordinate all flights with FBO and Line Service teams to ensure smooth launch and arrival procedures.  
• Communicate daily with flight crew members about their schedule and assignments for the following day.  
• Build and maintain customer relationships.  
• Assign crewmember duty periods to provide maximum availability, coverage, and legal rest.  
• Communicate daily with maintenance to ensure aircraft are properly listed as in or out of service.  
• Coordinate pilot travel and logistics to maximize pilot efficiency while ensuring sufficient crew rest.  

Qualifications:

• 5-10 years of experience within the private aviation industry
• Ability to travel as needed – about 25%
• Working knowledge of Jet Insight.
• Pilot and/or Dispatch license is a plus.
• Other programs ASANA, QuickBooks, MS Office, Unite (Intermedia)
• OPO/Medical operations experience is highly desired.