Case Manager In Training

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

This role will work closely with Case Managers on work pertaining to the pre-litigation of a case. Successful candidates will be responsible for areas including but not limited to the following.

Responsibilities

• Request police reports
• Request all documents from the client needed for their file
• Transfer case to Case Manager’s once file opened
• Enter new roles in the system
• Email client welcome packet to the client or mail if no email on file
• Document all activity in the system
• Add all insurance information and police report numbers into the file
• Request coverage follow up to the coverage team
• Mail Hipaa form to the clients.
• Upload necessary documents to the client’s file
• Create new files and enter pertinent information into case management software
• Accept inbound calls and place outbound calls to clients as needed
• Make initial call to client after signing to obtain relevant information to open their file

Qualifications

• Able to multitask and learn quickly
• Excellent comprehension and critical-thinking skills
• Reliable and dependable
• Must thrive in a team environment
• Ability to communicate effectively with clients
• Ability to type at least 35 WPM with excellent writing skills while navigating through multiple software applications
• Excellent oral communication with an outgoing personality
• High school diploma or GED is required; college preferred
• Used to adapting in an ever-changing environment and handling multiple priorities

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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