Case Intake Coordinator Jobs

Case Administrator

Maintains all aspects of case administration and assists with litigation processes; works with documents received from internal and external parties (i.e. upload, review of documents, entry of data, records, logs, reports and correspondence). Total team player and lots of interaction with the entire firm team, especially the Paralegals. There is a career path into a Legal Assistant role as experience increases and if desired.

Job Duties

• Responsible for answering the phone, establishing reason for calling, and resolving issue by contacting appropriate person.
• Electronically file and serve pleadings and discovery.
• Perform related computer data entry for extended periods of time.
• Prepare and distribute mail - must come into the office daily for processing inbound and outbound mail, packages and firm needs.
• Perform conflicts checks, draft acknowledgment and litigation hold letters, and assign new cases to teams for litigation and handling. *Work closely with the Executive Director on case assignment and workload management. (Reports directly to the Executive Director.)
• Assist various departments with miscellaneous data projects, and e-filing. Also assist the Billing team with Appeals.
• Demonstrates sound judgment and maintains confidentiality in handling sensitive customer information; consults with immediate supervisor for guidance to ensure quality and consistency standards.
• Assist with processing invoices.
• Responsible for office operations ordering supplies and office maintenance.

Required Skills

• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Decision Making - Ability to make critical decisions while following company procedures.
• Must be a strong communicator, reliable and with a consistent sense of urgency. This is a key role in the Firm with lots of visibility to the Partners and legal teams for case distribution.

Job Requirements

• 1-2 plus years of experience in legal services required,
• Associate’s Degree (two-year college or technical school) strongly preferred,
• Microsoft Office Suite, Adobe, Clio, NetDocs

Compensation based on level of experience.