Case Aide-Welcome Center Jobs

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located throughout the state of Arizona, with its central office located in Downtown Phoenix. DCS employs over 2,800 employees who share the common vision of ensuring children thrive in family environments free from abuse and neglect.

CASE AIDE

Job Location:

WELCOME CENTER

PHOENIX, ARIZONA 85021

Posting Details

Salary: 18.5570 hourly

Grade: 14

Closing Date: 6/18/2023

(VARIOUS SHIFTS AVAILABLE)

5% of base pay shift differential for evening shift (50% of shift occurs between 6:00 pm – Midnight)

10% of base pay shift differential for overnight shift (50% of shift occurs between Midnight and 8:00 am)

WHO ARE WE?:

At the Arizona Department of Child Safety (“DCS”), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us every day.

Becoming a Case Aide at DCS can be a life-changing event! If you have a passion to work with children and families, DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for five (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position ($21.7068 hourly).

WHAT DOES A CASE AIDE DO?

A Day In The Life Of a DCS Case Aide Can Look Like

A DCS Case Aide works in the field, in collaboration with the case management team, and provides a variety of services to families and children in various social service programs. Alternative work hours may be required, including overtime, weekends and holidays at the discretion of the supervisor.

• Under immediate supervision, provides a variety of services to children
• Engages, observes and interacts with children to include, but not limited to performing lice treatments, changing diapers, assisting
• Assists clients with application processes; provides case assistance to participants involved in child safety services

with potty training, bathing young children and providing comfort

• Performs housekeeping functions to include, but not limited to laundry, cleaning dishes, preparing meals (for all ages) and cleaning
• Provides trauma informed care to children
• Transports children to their respective placement
• Provides clerical support to staff and clients

tasks

• Performs other duties appropriate to the assignment
• Participates in a variety of professional meetings and delivers goods, as requested

These are the shifts we are hiring for(subject to change):

• Sunday, Monday, Thursday, Friday 11:00AM to 10:00PM
• Sunday – Thursday 4:00AM to 1:00PM
• Tuesday – Saturday 4:00PM to 1:00AM
• Monday, Thursday - Saturday 9:00PM to 8:00AM
• Friday, Saturday, Sunday, Monday 7:00 AM -6:00 PM
• Tuesday, Thursday, Friday, Saturday 9:00 PM to 8:00 AM
• Monday, Thursday - Saturday 11:00AM to 10:00PM
• Tuesday – Saturday - 4:00AM to 1:00PM
• Friday – Monday - 7:00AM to 6:00PM
• Saturday – Tuesday 9:00PM to 8:00AM
• Sunday – Thursday 4:00PM to 1:00AM

You will have an option to select the shift of your choice in the pre-screening questions.

WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?

Knowledge Of

• General policies, procedures and practices of court foster care review board with regards to cases involving custody and placement of
• General current state, federal and district laws and policies regarding child welfare services
• General resources available in the community that may be utilized on behalf of clients

children

• Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).
• Cultural environment and community influences on the behavior and development of individuals
• Developmental and behavioral problems of children

Skill In

• De-escalating situations
• General clerical functions such as, data entry and filling
• Eliciting and gathering information
• Establishing and maintaining interpersonal relationships
• Addressing hostile situations (e.g. terminating visits if harmful to clients)
• Time management and multi-tasking
• Written, interpersonal, and observation skills
• Modeling professional behavior with clients

Ability To

• Plan work routines and implement work assignments
• Learn information on human and social services; welfare services
• Learn critical State, Federal and local laws concerning placement, custody and treatment of children
• Identify resources available in the community
• Gain understanding of the effects and problems of foster care; social intellectual and behavioral problems of developmentally disabled

children

• Adhere to general policies, procedures and practices of court foster care review board with regards to cases involving custody and

placement of children

• Learn and adhere to DCS policies and regulations applicable to assigned programs
• Organize data in a logical and coherent manner
• Comply with casework principles and practices
• Interpret and apply eligibility criteria
• Acquire and/or maintain CPR Certification or Re-Certification during initial training
• Organize data in a logical and coherent manner
• Prepare written reports accurately in a prescribed format
• Operate a computer and utilize various software
• Comprehend and follow moderately complex written and oral instructions
• Learn how to identify developmental and behavioral problems of children
• Prepare written reports accurately in a prescribed format
• Actively listen and provide supportive attention to clients
• Gain understanding of cultural environment and community influences on behavioral and development of individuals
• Actively listen and provide supportive attention to clients
• Learn and adhere to DCS policies and regulations applicable to assigned programs
• Comprehend and follow moderately complex written and oral instructions

WHAT IS REQUIRED TO BE A CASE AIDE?

• Valid Arizona issued driver’s license.
• High school diploma or GED
• Level one Fingerprint Clearance card - Arizona.

Selected candidates must be able to pass a background investigation and DCS Central Registry check.

Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12)

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! WE OFFER:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

• Paid sick leave
• Deferred compensation plans
• Ten paid holidays per calendar year
• Flexible Spending Account
• Paid annual leave
• Employee Assistance Program
• Employee discount program for higher education, products and services
• Long-term and short-term disability insurance
• Arizona State Retirement System Savings (ASRS)
• Health, dental and vision insurance
• Employee and Dependent Life insurance
• Health Savings Account
• Education Savings – AZ529
• Wellness incentive program

Bi-Lingual Stipend

DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work at DCS!

For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement

All DCS positions participate in the Arizona State Retirement System (ASRS).

• Enrollment eligibility becomes effective after 27 weeks of employment.

ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!

Contact Us

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-2903.

Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.