Carrier Representative Jobs

Job Category
Brokerage Operations
About Emerge
Emerge is reinventing freight procurement. Transforming the $800 billion trucking industry, Emerge empowers meaningful logistics relationships through its award-winning Freight Procurement Platform.
Built by freight professionals for freight professionals, Emerge is evolving the procurement process by offering solutions that enable shippers and carriers to make more empowered, strategic decisions that are backed by real-time connectivity and AI-driven decision-making.
Founded in 2017, and located in Scottsdale, Arizona, Emerge is one of the fastest-growing technology startups in the U.S.
Job Summary
We are seeking a Carrier Representative to source business opportunities and manage carrier relationships. You’ll be directly responsible for the preservation and expansion of our carrier base.
The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve a balance between carrier orientation and a results-driven approach.
The goal is to find opportunities and turn them into long-term profitable relationships based on trust and mutual satisfaction.
Duties/Responsibilities

• Targeting minimum 10 shipments per day average (monthly scale)
• Unearth new carrier sales opportunities through networking and turn them into potential partnerships and utilize these partnerships by providing carrier direct rates to customers and covering shipments
• Remain in frequent contact with carriers in your responsibility to understand their needs
• Present products to prospective carriers
• Negotiate agreements and keep records of sales and data
• Work with carriers navigating our platform, ie. accepting tenders, assigning tracking, actively quoting in the Marketplace

Required Skills/Abilities

• BS or BA in business is preferred
• Proven experience as an Operations Representative, Account Executive, Carrier Specialist or in other sales/customer service role
• Excellent communication/presentation skills and ability to build relationships
• Outstanding knowledge of MS Office; knowledge of CRM software (Salesforce) is a plus
• Organizational and time-management skills
• Enthusiastic, passionate, and self-motivated
• A business acumen
• Knowledge of market research, sales, and negotiating principles

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times