Care Coordinator- Nyc Jobs

About Us:

Forge Health is a mission-driven, venture backed, high-growth company revolutionizing the future of behavioral healthcare. Our mission is to dynamically transform the behavioral health industry by offering specialized outpatient mental health and substance use treatment that address the unique culture and values of first responders, emergency and health care professionals, veterans, active-duty members of the military and their families, as well as the general population. We are a team of mental health providers and executive healthcare leaders who are relentlessly dedicated to providing the highest quality, affordable, and effective “one-stop-shop” care to those in need.

We’re thrilled to have been named the fastest growing behavioral health company in 2021 and 2022 by Inc. Magazine – a remarkable honor that is a testament to our team’s relentless commitment to our mission. If you’re passionate about building a great business that makes a difference and working alongside sharp, dedicated, and entrepreneurial individuals, then Forge Health is the right fit for you. Come join us!

Who we’re looking for:

Our Care Coordinator will be responsible for coordinating medical, mental health, and addiction services for Forge Health prospective, existing, disengaged, and discharged clients. This person will help clients access and effectively utilize clinical and social services to achieve better health care outcomes. Using an integrated care model, the Care Coordinator will outreach, assess, create care plans, and coordinate referrals for clients who may have complex medical, behavioral, and social needs.

What you’ll be doing:

• Outreach clients post-program completion to ensure all their treatment and referral needs have been met to sustain overall health and wellness.
• Identify medical, behavioral, and social needs of each client to develop a client-centered care plan with goals, objectives, and interventions.
• Identify and secure services designed to meet the goals and objectives of a client’s care plan including, but not limited to assistance in locating a needed provider, assisting with scheduling an appointment, and assistance in securing transportation.
• Follow up with hospital/ER upon notification of a client’s admission and/or discharge to/from an ER, hospital/residential/rehabilitative setting.
• Ensure relevant documentation is completed to facilitate efficient referral support including completing and uploading signed assessments, care plans, and consent forms.
• Psychiatrist, APN, Executive Clinical Director, Clinicians, and external providers that result in Provide advocacy that results in the removal of barriers preventing the client from securing needed services (e.g., working with an MCO to obtain authorization for a cardiology appointment to further assess an undiagnosed heart condition, and securing needed appointment).
• Follow-up with clients who missed appointments, left against medical advice (AMA), and/or discharged.

How we define success:

• Bachelor’s Degree in Social Work, Psychology, Human Services, or related behavioral health field; or
• Strong interpersonal, organizational, writing, and computer skills.
• Travel for this role is currently reduced, but some field work may be required. Must be able to travel locally when required.
• Working knowledge of healthcare environments, clinical terminology, and health information systems.
• Ability to maintain a high level of respect, empathy, and confidentiality for all clients.
• Associate degree in Social Work, Psychology, Human Services, or related behavioral health field with at least 2 years experience working with mental health and/or substance use population.

Why Forge?

The opportunity:

Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values:

• Fulfilling: Our work creates lives that are complete and self-actualized, enabling stronger families and communities – and a therapeutic community rewarded by success
• Reciprocal: Without mutual trust and commitment, there can be no progress
• Grateful: We profoundly recognize and appreciate the trust of our patients and the commitment of our clinicians
• Optimistic: Our passionate positivity and empathy overcome setbacks and get you to your goals, scientifically and humanely
• Evidence-Based: We are committed to measurable outcomes, which provide confidence to our patients and creates a standard of care for ourselves and others

The package:

At Forge, our people are our greatest asset. We’re collaborative, empathetic, and passionate. We learn from our mistakes, we carve out time to breathe, and we are celebrated for our wins. In short, we know that we can’t do what we do without you! So, we designed a comprehensive, competitive benefits package that reflects our appreciation of our people:

• Annual subscription to a leading meditation app
• Internal supervision opportunities
• Parental leave
• Dedicated, motivated team and chance to be part of a highly ambitious medical startup
• Comprehensive paid time off package
• Modern, elegant, and high-end work environment
• Competitive medical, dental, and vision package in which you are covered from first day of employment
• Annual time off to volunteer
• Competitive salary aligned with your experience
• Annual continuing education allocations
• An environment that fosters professional development including financing for advanced licensure and certifications