Care Coordinator (Lvn/Cma)

At Wellness Pointe, everyone will receive an exceptional quality of care. The center has expanded into a multifaceted clinic that offers obstetrics, pediatrics, general medicine, family planning, and dentistry. Some of the other services offered by our well qualified staff include education, intervention, and management of the many social issues that impact our community. Everyone is treated in complete confidence. Medicaid, Medicare, and most private health insurance is accepted.

In this role, the Care Coordinator provides logistical and clinical monitoring support to assist the Practice Coordinator in advancing the clinical aspects of patient management within the department. Coordinates care across internal and external treatment providers to assure timely exchange of health care information both into and out of the EMR system.

• Handles non-appointment related calls from patients. Resolve the reason for the call or route to the appropriate party.
• Provides an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients for providers, etc.
• Follows-up with patients after an emergency room visit or hospital discharge.
• Uses and updates the directory of resources in the service area to meet basic health and human needs. Be facile at using the resources available within the system.
• Executes internal and external referrals to assure timely care for patients.
• Interacts with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults.
• Acts as a back-up to other Care Coordinators or to other Care Team members as needed.
• Assists patients and providers in the medication refill process.
• Provides targeted patient education.
• Perform other job-related duties as assigned.
• Ensures that all patients are tracked and data entered into systems for follow-up and reporting. • Assists in coordination of care with pharmacies, insurance companies and other providers in the community and ensures that information goes when and where it is needed.
• Participate in team decisions regarding data requirements for pro-actively managing the team’s panel.

• Two (2) years experience in a heathcare arena or Six (6) + years experience in lieu of degree will be considered
• Preferred general or community health nursing experience.
• Must be able to adhere to all client related policies and procedures including confidentiality.
• Mental and physical health sufficient to meet the demands of the position.
• Current unrestricted license to practice as a Licensed Vocational Nurse (LVN) in the State of Texas (Preferred) or Medical Assistant

Physical Requirements:

Requires sitting, standing and walking for extensive periods of time

The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.

The occupant may at times lift, and/or move objects up to 30 pounds. The noise level at work is usually moderate.

Wellness Pointe is an Equal Opportunity Employer.