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Company | ASK Consulting |
Address | , Phoenix, Az |
Employment type | CONTRACTOR |
Salary | |
Expires | 2023-07-18 |
Posted at | 11 months ago |
- Location: Phoenix
- Job Type:Contract
Posted about 9 hours ago
- Expiry Date: 20 June 2023
- Referral: [email protected]
:
Basic Qualifications for Consideration:
The service advisor will be responsible for making outbound calls using a script, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.
Duties and Responsibilities:
- Make consistent outbound calls
- Strive to meet and go above personal and team targets, goals, and quotas
- Ability to memorize, recall, or research answers quickly
- Aim for customer resolution
- Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
- Ability to learn and follow all customer service procedures and policies
- Record, organize and file customer interactions and profile/account changes
- Onsite - works 5 days in the office Hours and Work Schedule Hours per Week: 40 hours Work Schedule: 12:30pm-9pm MST Must work 1 weekend day
- Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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