Pennsylvania Only - Work At Home Call Center Representative

Call Center jobs from the comfort of your home!

Apply today and you could be starting your new career from home as soon as next week!!

What we do:

• Our teams work with some of the nation's top companies, including The National Rifle Association, various large Non-Profit's, as well as Conservative Political Organizations

• Work in a blended inbound/outbound call center environment where you will talk about topics that matter

• We raise funds, provide customer service, take orders & sell products and services to our customers

• You have the opportunity to work from your home with the same support as if you were working in the office

We offer:

• Full-Time set, but flexible schedules, that enable you to take time off for the things that are important to you

• Virtual Paid Training

• Rewards & Recognition Programs

• Weekly Pay & Bonus potential with access to your pay at anytime!

• Benefits available for Full-time employees including Medical, Dental, Vision, and 401k

Technology Requirements: Equipment NOT provided

• PC/Laptop with Windows 10 or 11 Only with at least 8GB of RAM
• High Speed Internet. A wired connection to the router/modem is REQUIRED
• External Wired Mouse
• Web Cam and either external speakers or sound on your computer
• USB Headset

**A Technology Check is Required as part of the Recruitment process**

Other Requirements:

• A willingness to learn as we believe in owning your own excellence

• Home office or dedicated quiet place to work that is free from distractions

• Passing Background Check

• Exceptional conversational skills while you provide customer-focused work with each individual you speak to

InfoCision. Work Happy. Live Happy.

Job Type: Full-time

Salary: $10.00 per hour

Benefits:

• 401(k)
• Vision insurance
• Health insurance
• Dental insurance

Schedule:

• Weekend availability
• Night shift
• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Work Location: Remote

*** Please be aware several SCAM IMPERSONATORS have been reported trying to illegally obtain your personal information. InfoCision will NEVER ask for any financial/banking information as part of the recruiting process for our open positions. Our interviews are conducted in a secure portal through SPARK, and we do NOT conduct live interviews using Zoom, Facebook Messenger, Snapchat, or other social media platforms. ***

Requirements for our work at home program: (not provided)

Hardware/Software Requirements

• Max roundtrip: 80ms
• Windows PC/Laptop
• Google Chrome (Current Version)
• Intel or AMD Processor
• Ping per InfoCision Client for Windows PCs
• Other antivirus applications must be uninstalled – McAfee, Norton, Avast, etc., as they areNOTcompatible
• Windows Defender antivirus and Firewall must be turned On
• Minimum 14” monitor/screen
• Firefox, Internet Explorer and Microsoft Edge areNOTcompatible
• It is 100% included with Microsoft Windows 10, and 11 and is automatically updated/maintained by Microsoft through Windows Updates
• Windows 10 or 11ONLYwith at least 8GB RAM (Below Windows 10 isNOTcompatible)

United States based High-Speed InternetOnly– Cloud Based Internet and VPNs are NOT Acceptable

• Please note speeds vary throughout the day and if you have others in your household using the same internet while you are working, your speeds will need to be higher than those listed above to account for their usage
• If others in the home are using internet, minimum speeds will need to be higher to account for usage
• Wired connection to router/modem is REQUIRED (wifi is not permitted)
• ISP must beSTABLEand located within the USA and its territories
• Mobile Hotspots (T-Mobile, Verizon), Satellite, and VPNs areNOTpermitted
• 50+ Mbps download speed AND 10+ Mbps upload speed are the minimum speeds accepted

Telephone Requirement

• Multi-Factor Authentication (MFA) for Office 365 is required for all users outside of our corporate network (i.e., Microsoft Teams), which also requires a phone
• A cell phone is preferred but a landline number can also be used
• Although the phone calls do not go through your phone, you are required to have access to a phone for a “PIN call” for verification purposes

Miscellaneous

• Must have Administrator rights
• Dual monitors recommended
• Web Cam
• Speakers
• External Wired Mouse
• Quiet workspace
• USB Wired Headset (Wireless are NOT compatible)

  • A note on headsets – what works and what doesn't. The only headset that will work with our system use asingle USB connectionwithout a 3.5mm (headphone jack) connection.If you buy a USB headset that also has a 3.5mm (headphone jack connection, it will not work to make calls with our system(but it will work for teams only). Below are examples of what works and what does not.

• A note on headsets – what works and what doesn't. The only headset that will work with our system use asingle USB connectionwithout a 3.5mm (headphone jack) connection.If you buy a USB headset that also has a 3.5mm (headphone jack connection, it will not work to make calls with our system(but it will work for teams only). Below are examples of what works and what does not.
• For 3rdparty/client systems, they are required

Must be a permanent resident of one of the following States; Alabama, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Mississippi, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, West Virginia, Wyoming.