Business Operations Analyst Jobs

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Location: F5 Tower, Seattle (Hybrid role)

Business Operations for the office of the CEO is made up of a small, dynamic, and high-performing team who supports the CEO and the executive leadership team (ELT) in their operations work and in their drive to transform F5 into a SaaS-led company. The business analyst is a key contributor to this work, sits front and center in the day-to-day running of the office, and is a thought partner in improving team and company operations.

This role includes supporting and documenting processes, creating and managing executive-level presentations and communications, as well as ad-hoc projects as business needs arise. In addition, there is a time each quarter for the business analyst to select a project that will provide developmental opportunities and further growth of key skills.

This position is a great fit for someone who is hungry to learn, to build relationships, and has a passion for driving execution excellence. This role is designed to be a two-year rotational position for high-potential individuals within F5.

Primary Responsibilities

• Manage the full process and execution of the quarterly business review (QBR) meetings for the office of the CEO, including improving and maintaining reporting, managing executive communications, and day-of-event support.
• Act as a resource and role model to others in the company, including business operations, finance, communications, sales ops, and other teams that are frequent collaborators with the office of the CEO.
• Perform research on companies, individuals, or industries to support CEO and ELT meeting and event preparation.
• Manage executive meetings and business rhythm by maintaining schedules and documentation and communicating with key stakeholders. Example activities include managing ELT weekly meetings, updating the quarterly Company Promise Scorecard, and assisting with board meeting preparation, as needed.
• Drive process improvement for the office of the CEO, including documenting critical processes and activities and advancing operational excellence and efficiency.

Knowledge, Skills, And Abilities

• Experience in critically reviewing analysis and adding value to project deliverables such as process maps, use cases, customer journeys, and requirements documents.
• Experience engaging business stakeholders across multiple countries and cultures in a trustworthy and thoughtful manner within an exciting, innovative project environment.
• Demonstrate an ability to identify risks, hand-offs, bottlenecks and opportunities in business processes.
• Experience working with and influencing senior business partners, Directors, and Vice Presidents (VPs) in a project environment, facilitating alignment and consensus on future business solutions and changes.
• Set and articulate expectations around leadership behavior for the team; model behavior that exemplifies LeadF5 and Bef5 behaviors.
• Experience in writing and presenting business cases / ROIs to senior business stakeholders.

Qualifications

• Experience in developing requirements and formulating business metrics for reporting.
• Be self-driven, and show the ability to deliver on ambiguous projects with incomplete data.
• Highly analytical and detail-oriented.
• Advanced ability to draw insights from analysis supported by data and clearly communicate them to the stakeholders and senior management as required.
• Proven ability to look at solutions in unconventional ways, including the ability to break down complex problems into manageable pieces.
• Typically requires a minimum of 5+ years of related experience with a Bachelor’s degree.

The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual U.S. base pay range for this position is: $103,672.00 - $155,508.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [email protected].