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Business Consultant Jobs

Company

Servion Global Solutions
Address ,
Employment type
Salary
Expires 2023-10-05
Posted at 9 months ago
Job Description

:
#LI-DNI
Business/Technology Consultant
Discussions with Conduent Team memebers
  • Connectivity architecture and current capacities of all components, including any integrated third party solution, components, and HA

  • VDNs, vector flows , skills/splits, QM forms, scorecards

  • Understanding the existing business requirements and processes and the current state of the contact

    • center environment
  • IVR flows

  • List of contact center reports, including custom reports

    • Key Skills:
    Discussions with Conduent Team memebers
  • Connectivity architecture and current capacities of all components, including any integrated third party solution, components, and HA

  • VDNs, vector flows , skills/splits, QM forms, scorecards

  • Understanding the existing business requirements and processes and the current state of the contact

    • center environment
  • IVR flows

  • List of contact center reports, including custom reports

    • Location:
    US

    Required Experience:
    Min 15 yrs

    Contact Person:
    RMG

    Email ID: