Business Analyst, Senior (Njus)

Purpose of Position
This position is responsible for identifying, defining, planning, coordinating, and executing requirements of information systems of various sizes and complexities. Leads and/or assists with project scoping and business process reengineering under the general direction of an Application Manager. Acts as a point of contact for the business into information technology, to improve communication and accessibility of the department. Required to review and provide feedback on specifications, requirements and process flows developed by junior employees. Expected to have significant applicable experience in process development and reengineering. Expected to troubleshoot existing system logic difficulties and documentation as necessary. Expected to lead acceptance testing sessions with the customer for assigned projects.
Standards: Expected to develop and maintain standards and processes applicable to the analysis and documentation required of the business analyst group. This would include contributing to development lifecycle process improvements as well as processes and documentation more specific to analysis activities. As this is the second highest level of business analyst, it expected this role will help lead creating new processes, help provide strategic direction throughout the organization and help mature the overall busines analyst profession.
Business Process Analysis: Identifies businesses strengths and weaknesses and suggests areas of improvement. Expected to understand and recommend modifications to business processes addressing complex business issues as the business and systems evolve.
Coaching: Will mentor and coach junior employees. Required to review and provide feedback on junior employees' specifications, requirements and process flows.
Travel & Work Hours: Occasional travel (domestic or international) between operating companies may be required. Occasional work during non-standard hours may be required.
Methodology / Solution Approach: Expected to operate within agile methodologies and evangelize scrum methods and learnings across the BA profession.
Behaviors: Expected to conduct daily activities with the utmost professionalism: create a positive and collaborative work environment with every interaction. Demonstrate a growth mindset, a willingness to accept coaching and feedback and apply learnings going forward.
Tasks And Responsibilities

• Helping define and improve Business Analyst processes.
• Scoping and estimation, and/or business process reengineering, for large and/or complex new business project requests from any operating company / business unit.
• Mentoring and coaching other Business Analysts.
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.
• Requirements analysis, documentation, and communication, for large and/or complex technology projects with local, remote, and/or offshore teams. Leadership and development support for those projects, as needed.
• Liaison between IT and assigned business units.

Education
Bachelor's in Business Administration or Information Technology
Certifications and Licenses
Years Of Experience
4-6 years of experience
Core Competencies
Adaptability
Collaboration
Curiosity
Service-Oriented
Strives for Positive Results
Knowledge, Skills, Abilities And Other (KSAOs)

• Requires excellent verbal and written communication skills, people skills, presentation skills, and facilitation skills.
• Experience in use case analysis and modeling, and other industry best practices, especially on large/complex projects with large teams. Experience working with distributed operations and companies, on multiple continents.
• Requires extensive experience with standard software development project management processes (SDLC, waterfall, RUP, agile, etc.).
• Requires strong ability to balance competing needs and priorities, and to stay focused on the priorities of the overall NetJets business.
• Requires ability to facilitate meetings between analysts and individuals from within the business.
• Requires ability to navigate complex organizational structures.
• Requires extensive experience with standard analysis and documentation techniques (use cases, business rules, process diagrams, etc.).
• In addition: Ability to gain both a broad and a deep understanding of business operations, processes, problems, and needs, to the level necessary to recommend process improvements in addition to technology solutions.
• Experience with project proposal scoping, estimation, and cost/benefit analysis. Lightweight project management experience and/or ability.
• Requires the ability to assess and prioritize the customers’ needs and root problems.
• Requires ability and willingness to mentor and coach more junior employees.
• Requires ability to closely manage others’ expectations, inside and outside of IT.