Business Analyst Jobs

The USGA is a mission-based nonprofit organization whose purpose is to unify the game, showcase the best talent in golf, provide impartial governance and advance our impact on critical issues such as sustainability, accessibility and inclusion. We conduct the U.S. Open, the U.S. Women’s Open and 13 other national championships at America’s iconic golf venues. The USGA’s headquarters is located in Liberty Corner, N.J., with a new satellite Golf House Pinehurst campus scheduled to open in Dec. 2023. For more, visit usga.org.

About this role:

The Business Analyst is a key role for the USGA focused on creating new and innovative services for our organization that transform how we work together. You need to be a passionate, talented analyst with project management skills, business acumen, analytical abilities, technical skills, as well as superior written and verbal communication skills.

The Business Analyst works in a cross-functional, fast-paced team environment focused on delivering value-added services that exceed customer expectations. You must be a self-starter, comfortable with ambiguity, able to think big (while paying close attention to details), and enjoy working in a fast-paced, dynamic environment.

The Business Analyst also provides direction and guidance to business partners to enable information technology (IT) solutions that best meet the business needs. The individual serves as a liaison between IT and business end users and works with business partners to analyze business requirements and reviews/produces specifications for any change to technology applications. The business analyst works with the internal and external development team to ensure that they understand the specifications and collaborates with implementation and operations team to document system scenarios. They will also help develop a change management and training plan based on project requirements.

What you'll do:

• Provides input to the development of formal business cases for all assigned projects.
• Communicates business priorities to the technology organization to drive effective business solutions.
• Develops and oversees the requirements traceability component of requirements management.
• Reviews all product intake to assist with defining defects and partner with the business on writing user stories.
• Facilitates requirements and design sessions with user community and communicates these requirements to the development team for the design and implementation of solutions.
• Partners on ideation during Innovation Phase with third party vendor.
• Builds and maintains strong relationships with business partners and acts as a liaison between Internal and external Information Technology teams and business partners.
• Performs requirements elicitation, documentation, review and approval.
• In partnership with QA, ensures UAT is complete and business requirements are met.
• Interacts with the business owner to oversee the requirements change request process.
• Develops use cases to explain/demonstrate business requirements and specifications to IT team and contribute to business partner’s perspective during design reviews.

Where you'll be:

• This role will be based at our Liberty Corner, NJ campus on a hybrid schedule. Employees are expected to spend 3 days per week working in the office, between Monday - Thursday.

What you bring:

• Bachelor’s degree in computer science, computer technology, business administration, engineering or related field required.
• Ability to translate business needs into functional and non-functional requirements.
• Drives planning process for story review, necessary follow ups and approvals in advance of each sprint kickoff for all user stories across workstreams (web, mobile etc).
• Self-motivated and proactive with strong end users focus and ability to work in a collaborative environment.
• Exposure to a wide array of data and systems including Event Management, handicapping, Finance and legal applications. Experience supporting any of these areas and their IT needs.
• Knowledge of the practices of Golf and/or Sports Industry as well as the non-profit business model is a plus.
• International Institute of Business Analysis (IIBA) Certified Business Analysis Professional (CBAP) or Project Management Institute (PMI-PMP) certification is a plus.
• Project management experience, ability to manage multiple tasks concurrently with strong organizational, negotiation, documentation, and vendor management skills.
• 4 years’ experience working as business analyst in full SDLC lifecycle for software maintenance / development / implementation projects with both Agile and Waterfall methodologies.
• Strong communication skills (written and verbal) as well as analytical skills to critically evaluate information gathered from multiple sources and then to be able decompose high-level information into detailed business requirements.
• Ability to serve in a Business Analyst role for planning and requirements. Seamlessly pivot to a Project Management role for implementation and on-going support as needed.
• Actively participates in sprint reveals and retrospectives; Participates in Product Demo’s during Innovation and Development with third party vendors.
• Ability to manage backlog intake and translate to a manageable agreed upon set of deliveries for sprints. Ensure all items are clearly documented and prioritized according to goals and dependencies aligned with product owner.

What the USGA brings:

• On-site gym and golf simulator
• Comprehensive medical, dental, and vision benefits, including a zero-cost medical plan offered for all full-time employees
• Suite of programs to promote physical, emotional, and financial well-being
• Retirement plans, with up to 10% annual USGA contribution
• Off-site team building events
• Generous bank of paid time off, plus the week between Christmas and New Years Day off
• Professional development opportunities

The USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.