Branch Manager Jobs

MUST HAVE FIRE PROTECTION EXPERIENCE

The Branch manager is responsible for total branch performance in accordance with company policy and procedures. Create and execute the branch business plan. Ensure store profitability and manage and develop branch personnel. Plan, implement, and manages areas of responsibility to facilitate continuous improvement and personal growth while supporting company goals, missions, and vision. Provide sound leadership for the branch.

Duties include:

Customers:

• Manages freight expense, customer discounts, and pricing to maintain profit levels.
• Set branch pricing and direct quotation activities (if applicable). Keep computer price matrix current.
• Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications and help customers in their selections.
• Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc.
• Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities.
• Assist in account development. Direct sales program to develop new markets. Make joint calls with salesmen as needed.
• Successfully resolve customer issues timely and professionally.
• Maintain contact and friendly relationships with customers and suppliers, building a favorable company image. Resolve problems and complaints as they arise.
• Direct and coordinate counter and outside sales (if applicable) efforts.
• Coordinate counter maintenance, merchandising and promotional activity.
• And Other Duties as Assigned
• Stay abreast of competing markets, development, building, etc. in the community and surrounding areas. Contact contractors/developers etc. in pursuit of business.

Operations:

• Solicit feedback from subordinates, peers, and other team members with the goal of personal or operational improvement.
• And Other Duties as Assigned
• Attend periodic branch manager's meetings.
• Negotiate pricing and issues with vendors in conjunction with purchasing and sales management
• Manages workflow to assist staff in balancing priorities, providing backup support if needed and otherwise ensuring that all work is accomplished with an appropriate sense of urgency.
• Complete and submit in a timely manner all necessary paperwork regarding personnel, accounting, accounts payable, etc.
• Be willing, able, and capable of performing any branch job function as needed.
• Reconcile inventory discrepancies and adjustments
• Annual update and coordination of Emergency Preparedness Plan.
• Ensures facility is maintained in a neat and professional manner.
• Direct warehouse operations. Maintain necessary inventory levels, order materials, route deliveries and pickups.
• Maintain branch security, opening and closing of branch, oversee cash deposit activity.
• Review daily reports, taking appropriate action as needed.
• Helps plan/maintain facility layout to promote safety, security, and productivity while leveraging available space.
• Coordinate annual inventory and manage branch inventory status Including but not limited to; cycle counts, demand, trends, min/max calculations and approve RMA’s.

Financials:

• And Other Duties as Assigned
• Develop sales and expense budget for the branch operations
• Analyze and evaluation of activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals and objectives. (or to maintain a competitive edge in the marketplace)
• Direct accounts receivable activities for branch. Ensure collection calls are made and outstanding debt is collected. Check credit, open new accounts. Work with Credit Manager as needed.
• Responsible for the cost effective requisition supplies of needed equipment, supplies, and outsourced services with acceptable suppliers.

Employees:

• Periodically evaluates the performance of branch personnel, develop goals and objectives. Provide both formal and informal feedback on a regular basis.
• Ensures the safety of all employees, seeing that safety rules are followed, hazardous conditions are corrected, and equipment and vehicles are properly maintained.
• Ensures all technicians receive appropriate/required safety training for forklifts, wire-cutting machines, etc. and appropriate/required vehicle/equipment inspections are completed regularly.
• Oversee training as well as identify and foster development opportunities for all branch personnel as required or needed.
• Anticipates staffing requirements to meet operational needs.
• Become familiar with associate handbook. Ensure policies and procedures are communicated and followed.
• Through management decisions, communication and behavior, creates a culture and a team that works together to meet customer needs and achieve desired results.
• Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
• Assign and directs all work performed in the branch and supervises all areas of operation in accordance with established company policies/procedures, objectives and applicable laws.
• And Other Duties as Assigned
• Participate in the recruiting and interviewing process of new employees.

Qualifications:

• Ability to develop customer relationships
• Possess strong management skills
• Proficient in Excel, Google Sheets, Microsoft Word, Google Docs 10-key by touch
• Ability to interact professionally in high stress situations
• Must have strong work ethics
• Ability to speak and write English. Fluent in Spanish preferred.
• Must be well organized and a self-starter
• Detail oriented, professional attitude, reliable
• Ability to work independently and leading a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Possess strong problem solving skills
• Ability to communicate professionally and effectively with customers, employees and executive team verbally and in writing
• Must be able to comply and enforce company policies and procedures

Requirements:

Possess Bachelor’s Degree and/or 3 years experience in upper management. Have 5 years experience in the field of sales and/or service. Pass pre-employment background and substance abuse screening upon hire and throughout employment.

In addition to an attractive wage, we offer the following featured Benefits for full-time employees:

• PTO
• Paid Holidays
• Company Cell Phone and additional IT requirements available for this role
• 401K Plan
• Teledoc services, if Healthcare coverage is elected
• Dental
• Vacation
• Long-Term and Short-Term Disability
• Collaborative work environment
• Vision
• Company Uniforms
• In addition, this position offers a company vehicle, with maintenance care and fuel card and the necessary tools and equipment to perform the job.
• On-the-job training and company paid training programs
• Accidental and Critical Illness
• Life

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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