Branch General Manager Jobs

Mission Linen Supply is currently seeking a Branch General Manager. The General Manager has overall responsibility for the successful operation of the service center branch, responsible for leading the field mentorship / leadership to a team of Drivers (Route Sales and Service Representatives - RSSRs), by developing their one way and rental field sales goals, ensuring an unsurpassed level of customer satisfaction, while pushing the depot and district to achieve operational goals. Must have Route Sales Management Experience.

The Branch General Manager pay is $75,000 - $85,000. The starting pay is based on education, experience, other qualifications, and location of assignment.

Qualified candidates must have excellent route sales skills, customer service skills, a strong business acumen, and the ability to provide effective in the field on the job mentoring. The position requires a thorough understanding of one-way route sales and rental services provided by Mission, an excellent work ethic, a high level of organization, and computer literacy. Directs efforts designed to maximize one-way sales and increasing new products and services in existing accounts and is also responsible for account retention.

DUTIES AND RESPONSIBILITIES

• Manages key performance indicators, including labor, inventory, and other operational costs.
• Ensures compliance with internal audit and safety programs.
• Must have lead by example approach with hands-on support.
• Ensures regular and effective fleet maintenance.
• Directly supervises service team including area managers, route sales, and service drives and support.
• Prepares and submits requisite company and regional reports.
• Overall responsibility for staffing, training, and performance management of branch service staff.
• Works closely with the sales department to achieve branch revenue goals.
• Primary local company contact for customers, community, vendors, and relevant government entities.
• Recommends and implements programs aimed at increasing efficiencies, lowering costs, and growing market share.
• Ensures that branch staff provides superior customer relations, account growth, and profitability for their location
• Attends Quarterly Performance Reviews.

Requirements

• Strong customer service skills and focus.
• Familiarity with textile rental products and services, or relevant experience in a like industry.
• Computer literate in Microsoft Office and related business systems (financial, route accounting)
• Previous management and leadership experience.
• A bachelor’s degree, or college with equivalent years of related experience.
• Knowledge and familiarity with route sales and service.
• Strong business acumen to understand and analyze financial data to make good business decisions.
• Strong interpersonal and communication skills.