Branch Manager Jobs

Essential Duties and Responsibilities:

Position specific

• Performs special projects and other duties as assigned and required by RVP.
• Fosters environment of continuous improvement utilizing Kaizen principles.
• Conducts performance evaluations and recommends promotion, wage increases and other performance related actions such as verbal and written counseling notices, discipline, and termination of employment.
• Responsible for maintaining and organic growth of the customer relationship, frequently interacts with customers to ensure satisfaction of customer requirements and requests.
• Develops and implements procedures and controls that promote communication and adequate information flow.
• Translates IFF strategies for each key product, Air Freight Forwarding, Ocean Freight Forwarding, and Customs House Brokerage, into a day-to-day branch management.
• Reviews analyses of activities, costs, operations, qualities, and forecasts data to determine branch progress toward stated goals and objectives.
• Responsible for P&L and KPIs including preparation of mid-term plans and budgets based on IFF goals and growth objectives.
• Confers with branch management to review achievements and to discuss required changes in goals or objectives resulting from current status and conditions.
• Contributes to the formulation and administration of company policies, budgets and development of long-term strategies, goals and objectives.
• Establishes and frequently reviews developmental action plans that promote growth for the individual and strengthens succession planning initiatives.
• Creates an atmosphere that promotes employee involvement, communicates regularly with branch management and employees.

Leadership specific

• Maintains an up-to-date knowledge of IFF’s strategic objectives, product offerings, and platform/system enhancements.
• Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Works with limited direction, usually within a complex and often ambiguous environment, to drive rigorous, fact-based recommendations to regional (RVPs and Fellow Branch Managers) and/or functional management (Product leaders) while supporting syndication with stakeholders across the organization.
• Engages in the high-performance culture characterized by high integrity, efficiency, productivity, teamwork, collaboration, innovation, and camaraderie.
• Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities.
• Excellent strategic problem solving & analytical skills; strong business acumen.
• Expert at summarizing, packaging, and presenting data to assist management in assessing options and decision making.

Education and Experience

• Bilingual capability and experience in working overseas are preferred.
• Ability to influence without authority.
• Ability to recognize and deal appropriately with sensitive and confidential information.
• Complete knowledge of International Freight Forwarding and Logistics operations, competitors, relevant technology.
• Ability to self-initiate and prioritize workload to meet goals and objectives on time and on budget.
• Bachelor’s degree in Business, Logistics, or equivalent field, preferred.
• 7-10 years of experience in International Freight Forwarding, logistics industry with a minimum of three years in leadership position.