Box Office Representative - Dos Equis Pavilion

Job Summary:
Job Requirements

• Experience in Box Office or Ticketing Management or Cash Management
• Flexible schedule and willing to work weekends and holidays when events are scheduled outside of normal operating hours
• High School Diploma
• College degree or work related experience in lieu of a degree

Competencies and Skills Required:
Competency Title
Skills
Analysis and Decision Making
Basic MS Office Skills
Building Trust
Basic managerial finance
Interpersonal Skills
Ticketmaster & Archtics systems
Planning and Organization
Labor management system
Communication
Hiring/interview techniques
Customer Focus
Action Orientation
Team Member Management & Development
Follow Up
Work Standards

I. Essential Job Functions

• Facilitate proper inter-departmental communications and organization
• Issuing, receiving, and tracking cash distribution to various venue departments on a daily basis and event days.
• Ensure positive and creative team environment within the department
• Assist and support box office manager in any of their job functions, as needed
• Cash reconciliation and vault management including daily closeouts and vault audits.
• Facilitate open communication with the staff

II. Financial Performance

• Order cash requests on a weekly basis for each events
• Responsible for financial settlement and accountability of all cash sales for the venue.
• Balancing and reconciliation of all seller cash drawers

III. Other Responsibilities

• Box Office ticket sales on non-event days.
• Customer service and customer interaction on non-event days