Body Shop Manager Jobs

MANAGEMENT/BUSINESS SKILLS REQUIRED:

• Ability to develop competitive price structure for department
• Knowledge of federal, provincial, and local regulations pertaining to hazardous waste, emissions, and team members' health and safety
• Knowledge of warranty guidelines and ability to relate warranty guidelines to warranty repair orders
• Leadership skills, including organizing and planning and interpersonal skills
• Ability to estimate cost and price of needed vehicle repairs using CCC
• Ability to communicate with financial services companies during the estimating process to ensure coverage of all necessary repairs
• Ability to analyze profit-and-loss status and to price and plan jobs accordingly
• Ability to maintain quality control on Body Shop repairs
• Ability to establish and maintain an accurate and accessible set of Body Shop records
• Ability to meet and greet customers and to establish rapport.
• Knowledge of automotive systems and repair techniques (manufacturing, paint finishes)
• Knowledge of the preparation, processing, and interpretation of repair orders
• Knowledge of new models and product improvements based on technical services bulletins, etc.

POSITION SUMMARY

• Involves the training of Body Shop team members
• Is responsible for staying current regarding financial services coverage, for estimating processes, and for training
• Develops plans for the department and monitors progress toward achieving departmental goals in the areas of excellent service and profitability.
• Write supplements with techs after tear down
• Oversees the work of the Body Shop team members and always strives to increase the volume of work by developing the shop's reputation for excellence and quality
• Establishes rapport with financial services representatives so that agreement can be reached on needed repairs to be covered by financial services.
• Accurately estimates repair jobs, resulting in earning work, assuring customer enthusiasm, and gaining profits for the department and the dealership.
• Ensure Techs are stubbed correctly for jobs
• Uses his or her general knowledge of automotive systems and his or her experience to accurately estimate the cost of repairs in establishing credibility and rapport with customers.
• Works closely with the Sales Manager and the Service Manager.

Requirements

• Must have previous experience in Body Shop work and in management
• Need to have clear communication skills and strategic leadership
• Must have a valid driver license
• Have to past a drug test and have a clean criminal record

Benefits

• 401K
• Medical, dental, and vision insurance
• Paid Holidays
• Paid vacation and sick leave