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Blends Lead Jobs
Company | Pechanga Resort Casino |
Address | Temecula, CA, United States |
Employment type | OTHER |
Salary | |
Category | Gambling Facilities and Casinos |
Expires | 2023-06-12 |
Posted at | 11 months ago |
General Summary
- In the absence of management, the Blends Lead will oversee Team Member performance.
- Other duties as assigned.
- Provide up-to-date information at pre-shift meetings.
- Assist with beverage production and cashiering as needed.
- Provide direction and guidance to staff during the shift by following the Codes of Conduct of Pechanga Resort Casino.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with the restaurants policies and procedure.
- Ensure that all staff are following service procedures by general observations and performing service audits using the Food and Beverage Service Guarantees as a guide.
- Communicate needs, concerns, and comments to culinary team.
- Ensure that all equipment is kept clean, well maintained, and is in excellent working condition through personal inspection and by following the restaurant's preventive maintenance program.
- Operate Restaurant/Outlet in an atmosphere as specified by manager.
- Assist the bus person as needed.
- Order and receive supplies to ensure proper par levels and merchandise conditions including all beverage and service food items in accordance with the restaurant's receiving policies and procedure and approval of the manager.
- Project a positive attitude and “service first” demeanor at all times by following the Codes of Conduct of Pechanga Resort Casino.
- Adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
- Be knowledgeable regarding company policies and procedures by attending all training seminars and using initiative to learn.
- Ensure all Team Members on duty and in appropriate uniform, are well-groomed and adhere to the Dress Code Standards of Pechanga Resort Casino.
- Maintain a clean, sanitary, and safe work environment by following the guidelines of the Department of Health and Sanitation of the State, County, and Company.
- Communicate effectively with staff, guests, and support departments.
- Provide accurate advices, suggestions, and reports for the overall improvement of the food court to F&B Leadership as needed.
- Must qualify to obtain and maintain Responsible Beverage Service certification.
- Must qualify to obtain and maintain a Pechanga Food Handlers Card.
- Must qualify to obtain and maintain a Class “A” gaming license.
- Ability to determine the root causes of situations, then make sound judgments regarding guest's service requests or staff's concerns.
- Ability to communicate effectively with staff and patrons.
- Must possess the ability to address situations in a calm, professional demeanor.
- Proficient with POS system.
- Knowledgeable with the Microsoft Office Suite and specifically Word, Excel, and Outlook.
- Must be able to make good financial decisions based on the circumstances that are present at the time.
- Ability to adapt to change and to accept change in a diverse workgroup environment.
- Ability to learn Kronos Time and Attendance System.
- Ability to learn FSM Purchasing Programs.
- Possess fluent English speaking, writing, and comprehension skills.
- Must possess good judgment in making decisions about service issues and Team Member questions.
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