Bell/Valet Services- Full Time

Aulani, A Disney Resort & Spa

May 26, 2023

Job Summary:

Responsibilities:

Bell Services

• Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
• Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e. flowers, packages/boxes)
• Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
• Care and Storage of guest property
• Greet Guests with positive, friendly and helpful attitude
• Excellent communication skills and high guest service expectations
• Transport guest luggage including but not limited to Rooms/Vehicles/Storage.

Basic Qualifications:

• Previous experience working in a parking facility with type service (airports, business office building, private parking structures
• Knowledge of Hawaiian/Japanese language preferred
• Ability to drive manual/automatic transmission
• Availability Requirements:
• Previous experience in a Hotel/Resort environment preferred
• Valid Hawaii driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months)
• May be required to work Graveyard shifts if needed
• Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
• Must provide Full/Availability, Nights, Weekends, Holidays, and Overnight shifts may be scheduled.
• Additional Planned time off (vacations or non-paid time off) may not be available until the New Year.

Preferred Qualifications:

• Previous experience in a Hotel/Resort environment
• Previous experience working in a parking service type facility (i.e. airports, business office building, private parking structures)
• Previous computer and/or cash handling experience
• Bilingual preferred- Knowledge of Hawaiian/Japanese language

Additional Information:

SCHEDULE AVAILABILTY
Our Resort operates 24 hours a day, 365 days a year and some shifts may start as early as 4:00 AM and vary as needed. Training may require up to 4 weeks of full availability (day AND evening) and will be required immediately following the start date.
SUBMITTING YOUR APPLICATION
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