Bell Attendant Jobs

Some Unique Perks

• Hotel Discounts (Both Hilton & Sage Portfolio)
• 401(k) with Employer Matching
• On-Site Parking
• Medical, Dental, & Vision Insurance
• Complimentary Employee Meal
• Free EcoPass

The Curtis Hotel, a “Stay Happy, Work Happy!” aesthetic Calling all dashboard drummers, hairbrush singers, and firefly chasers- Welcome to the Curtis Hotel! Our playful yet professional attitude is what we live by and surround ourselves with others that have the same outlook on life. We don’t believe that we clock out of life when we come into work, but that work is an extension of our day-to-day. We are the simple, happy-go-lucky parts of childhood, delightfully tucked into a stunning, truly iconic hotel.

The Front Office Gist Regardless of what the Sorting Hat says or whether you’re a Jedi or a Sith, our Front Office team has the power to curate each guest’s adventure. We pride ourselves on creating phenomenal experiences, leading to lasting memories. In all we do, we become the destination, instead of a stopping point on your journey. If you’re ready to defy gravity, click your heels together and apply!

Under general supervision, provides bell and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

• Associates are equally responsible for their continuous training/personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns.
• Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Assist Doorman in escorting guests and luggage into the lobby for registration.
• Associates should always demonstrate self-confidence, energy, and enthusiasm.
• Associates should take initiative to offer assistance or answer questions throughout the hotel.
• Associates are encouraged to offer improvement ideas and acknowledge good performance of others.
• Assist guests with retrieving their luggage from vehicles.
• Open vehicle doors to assist guests.
• Give general directions and information.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Drive vehicles in a safe and efficient manner.
• Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
• Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.
• Use empowerment to exceed associate and guest expectations and resolve conflicts.
• Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
• Explain valet parking procedures and fees.
• Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
• Associates should take responsibility to formally or informally learn about other departments within the hotel.
• Give proper directions to registration area for check-in.

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must be able to drive automatic and manuel vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to see objects and people up close and at a distance.
• Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
• Must be able to grasp handles, carry bundles and lift packages.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

▪ Medical, dental, & vision insurance

▪ Health savings and flexible spending accounts

▪ Basic Life and AD&D insurance

▪ Paid time off for vacation, sick time, and holidays

▪ Eligible to participate in the Company’s 401(k) program with employer matching

▪ Employee Assistance Program

▪ Tuition Reimbursement

▪ Great discounts on Hotels, Restaurants, and much more.