Behavioral Health Outreach Care Specialist

Behavioral Health-Outreach Care Specialist

Location: Must reside in the State of New York

(Servicing the counties of Allegany, Cattaraugus, Chautauqua, Erie, Genese, Niagara, Orleans, Wyoming)

$1,500 Sign-on Bonus

Monday-Friday 8am-5pm EST

Wellpoint, formerly Amerigroup, is a proud member of Elevance Health’s family of brands, offering Medicaid and Medicare plans in several states. We also provide administrative services to Medicaid plans in partnership with blue cross blue shield plans.

The Outreach Care Specialist is Responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.

How you will make an impact:

• Coordinates identification of and referral to local, state or federally funded programs.
• Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
• Identifies opportunities that impact quality goals and recommends process improvements.
• Prepares reports to document case and compliance updates.
• Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
• Identifies barriers to plan compliance and coordinates resolutions.
• Establishes and maintains relationships with agencies identified in appropriate contract.
• Coaches’ members on ways to reduce health risks.

Minimum Requirements:

• Requires a high school diploma and a minimum of 1 year related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Qualifications:

• Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
• Bilingual candidates preferred.
• Proficient with Excel preferred.
• Experience in Behavioral Health preferred.

For candidates working in person or remotely in the below locations, the salary range for this specific position is $18.46 to $33.23.

Locations: California; Colorado; Nevada; Washington State; Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law