Bdc Service Representative Jobs

Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.

What Were Looking For: As a Bob Loquercio Auto Group Business Development Coordinator, you will be responsible for responding to internet inquiries and generating sales with customers that contact the dealership or who have visited the dealership.

Benefits:

• Accident & Critical Illness Insurance
• Discounts on Products and Services
• Vision Plan
• Work Life Balance
• 401(k) Savings Plan
• Medical Plan
• Dental Plan
• Basic Life Insurance
• Flexible Schedules

Responsibilities:

• Effectively utilizing lead management tools
• Promptly and accurately enter all customer inquiry data into CRM software
• Utilize scripts and workflow tools to staff to ensure uniform customer service
• Exhibiting ethical behavior providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction
• Overseeing the generation of sales appointments
• Respond promptly, professionally and courteously to all internet leads
• Compiling all necessary reports, forms and other documentation on a timely basis

Qualifications:

• Knowledge of social media, social media channel marketing and social media blogging
• Strong organizational and leadership skills
• Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities
• Ability to gain overall knowledge of automotive sales and service department operations