Bdc Service Representative Jobs

Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.

What Were Looking For: As a Bob Loquercio Auto Group Business Development Coordinator, you will be responsible for responding to internet inquiries and generating sales with customers that contact the dealership or who have visited the dealership.

Benefits:

• Dental Plan
• Accident & Critical Illness Insurance
• Vision Plan
• Basic Life Insurance
• 401(k) Savings Plan
• Medical Plan
• Discounts on Products and Services
• Work Life Balance
• Flexible Schedules

Responsibilities:

• Compiling all necessary reports, forms and other documentation on a timely basis
• Effectively utilizing lead management tools
• Exhibiting ethical behavior providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction
• Promptly and accurately enter all customer inquiry data into CRM software
• Utilize scripts and workflow tools to staff to ensure uniform customer service
• Overseeing the generation of sales appointments
• Respond promptly, professionally and courteously to all internet leads

Qualifications:

• Strong organizational and leadership skills
• Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities
• Knowledge of social media, social media channel marketing and social media blogging
• Ability to gain overall knowledge of automotive sales and service department operations