Banquet Server Jobs

Position Summary:

The Banquet Server is responsible for offering banquet guests an enjoyable, expertly served meal reflecting the high customer service standards of company. They must anticipate guests’ needs and provide service before being asked, such as filling water glasses when needed and monitoring the table during their meal. A Banquet Server must maintain a professional appearance and friendly attitude toward guests, other employees and management staff.

Job Duties:

• Ensure all food and beverage items have been returned to the kitchen at the conclusion of the banquet.
• Serve banquet meals in the order and to the expectation of the supervisor. Ensure consistency throughout the banquet.
• Notify management of unsafe conditions, needed maintenance of tables, chairs, carpet and/or equipment and any accidents.
• Follow all standard food handling, sanitation and health department guidelines.
• Replenish beverages as necessary and check with guest for overall satisfaction with mean and service.
• Follow all procedures when responding to any hotel emergency or safety situation.
• Ensure consistency in preparation and presentation of food and drink items before serving to guest.
• Recognize and address any problems resulting from guest complaints, intoxication or disruptive behavior.
• Remove dishes promptly as guests complete each course.
• Review the banquet schedule for arrival times and changes in assignment.
• Assist in the placement of food items in a function room for a display or a buffet.

Minimum Qualifications / Other Expectations:

Experience:

• Minimum one (1) year experience working as a Food Server, preferably in a high volume banquet or hotel/resort environment.

Knowledge, Skills and Abilities:

• Ability to work with management staff and other employees in a professional manner.
• Strong attention to detail and the ability to handle multiple tasks.
• Excellent communication skills.

Certificates and Licenses:

• Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.
• Possess current health department certifications required to work in a restaurant.

Physical Demands:

• Stooping/Work Bending Over (Sustained) - Occasional
• Above Waist Lift - 39 lbs
• Push/Pull (Walking) - 66 lbs. force
• Below Waist Lift - 39 lbs