Back Office Associate Jobs

Our Opportunity

We're hiring a full time Back Office Associate (Accounting Assistant) to join our Cuyahoga Heights Administration team! The ideal candidate will receive a $500.00 sign-on bonus!*

Who We Are

At Firefighters Community Credit Union, we believe people are far more than just their credit score. We pride ourselves on offering a warm, family environment while providing tools to make managing finances hassle-free. Our members truly make a difference: their deposits fund other member loans, and those loans help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of individuals and our community. We are people helping people.

Who You Are

Our ideal teammate will serve as the first point of contact for our accounting department for our team members and members. The ideal candidate should have experience with handling member payment files while being able to take requests and discuss processes with various stakeholders. They should also have empathy and understanding while dealing with confidential and sensitive concerns. The candidate must have excellent attention to detail, be efficient and organized, and able to work independently.

Responsibilities

• Provide member service and teammate support via phone, email, and voicemail
• Record disbursements, expenses, and other payments
• Process Remote Deposit items
• Process various member payment files including ACH, Share Draft, and Payrolls

Qualifications

We are looking for candidates who have 1 to 3 years' experience in:

• Basic computer knowledge including experience with Microsoft Office (Word, Excel, Outlook)
• Customer service
• Minimum of high school diploma or GED

Other

• Physical requirements include moving frequently and regularly using wrists, hands, and or fingers; speaking clearly, hearing and understanding; visual acuity necessary to prepare or inspect documents; should be able to exert up to 10 lbs. of force occasionally.
• Sign-on bonus available for new teammates who start with the company beginning June 1, 2021, for a limited time only. A sign-on bonus of $500, which is subject to tax, will be paid to during the pay period following 90 days of employment. The teammate must complete a full 90 days of employment in order to be eligible.

AA/EOE

Job Posted by ApplicantPro