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Company | SeaHill Consulting Group |
Address | Dallas-Fort Worth Metroplex, United States |
Employment type | CONTRACTOR |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-09-04 |
Posted at | 10 months ago |
Exciting 12+ month contract opportunity with a great company!
Must be a US Citizen and able to clear a background check.
On Site 3 days a week in Arlington Texas (Tuesday-Thursday)
Key Responsibilities:
- The AWS Architect will work in a staff augmentation role and interface with other supporting teams related to the migration.
- Candidate will be an AWS Architect and part of a team migrating from Genesys CC to AWS.
- The candidate will need experience with AWS Connect and required to be on site (Tues, Wed, Thurs).
Day to Day Responsibilities:
- Architecting and building Contact Centre solutions, which can integrate smoothly into cloud and hybrid operating models.
- Ability to work in Windows and Linux environments as tools require including administrative roles.
- Possession of a thorough understanding of complex IT systems especially in Cloud (AWS Connect) technologies.
- Actively involved in business development activities to help identify, propose and close AWS Connect transformation opportunities.
- Design, test and troubleshoot AWS Connect migration activities
Preferred Experience and Attributes:
- You have experience working in the contact center or PBX Industry
- Total of 15 years' experience in the Information Technology industry, with a minimum of 5 years as an Architect.
- Able to provide technical leadership to less experienced personnel either individually or as part of a team.
- Hands on experience with Integration experience preferably Genesys CC to AWS
- Expert level knowledge of AWS Connect
- Understanding of related services such as Kinesis, Lex, Lambda
- Familiarity with contact center solutions and call flows and CTR/ Agent Event data for custom report development
- You have experience in building call flows and IVR trees
- Bachelor’s degree or equivalent work experience.
- Possess excellent communication, writing, and interpersonal skills.
- Minimum of AWS Solution Architect-Associate Certification
- Basic ability to write code in Java Script and Python
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