Automotive Service Advisor- Performance Columbus

All of our locations are hiring Service Advisors!

In the role of Service Advisor, you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regularly completing tasks on time, you will excel in this role. You will have real career growth opportunities, and work with great people and feel valued. All Performance Columbus locations are currently looking for talented, service centric people like you to apply for our Service Advisor role.

Why you’ll love working with us

• Associate recognition occurs daily through In-Store programs along with our monthly “Feed the Machine” incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families.

Employee Benefits Package

• Short / Long Term Disability
• Employee Purchase program
• Life Insurance
• Dental / Vision Plan
• HSA / FSA Health Plan
• Paid Time Off
• Company Match Retirement
• TOP Level Compensation

The Performance Impact

Exceptional

• Community
• Passion
• Team

Remember...a smile changes the delivery of everything.
If you’re ready for a new and exciting change in your career, take the first step and reach out to us today!
What you’ll do as the Service Advisor

• Establish and maintain strong customer relationships that encourage repeat and referral business
• Listen to customers to determine their primary concern and review additional maintenance needs
• Proactively greet all customers promptly with a professional and friendly attitude
• Provide all customers a full explanation of the action plan with a market price analysis of area competition to justify price
• Document and deliver fair, competitive, and transparent price quotes with the customer and dealership’s best interests in mind

What you’ll need to be our Service Advisor

• High school diploma or equivalent
• Prior experience in account management, customer service, or retail sales required
• Friendly, understanding, willing and patient team player
• Strong listening and problem-solving skills
• Valid driver’s license without restrictions
• Casual, uninhibited, and persuasive extrovert with a tendency for informality
• Previous automotive service department or dealership experience highly preferred
• Persuasive, risk-taker; quick to connect and a strong drive for results