Atsu - Senior Director, Online Admissions

Description
A.T. Still University (ATSU) invites applications for a Senior Director of Online Admissions on the Mesa, Arizona campus.
The Senior Director for Online Admissions oversees the management and leads the ASHS online admissions process. This role requires experience with online admissions processes/marketing/team management and higher education Student Affairs expertise. The Senior Director plans and implements strategies and best practices to meet ASHS online recruitment and enrollment goals.
Major Job Duties

• Collaboration - collaborate with program directors/faculty, Communications & Marketing, and other stakeholders to establish admissions criteria, processes and make informed decisions/recommendations for more significant outcomes.
• Leadership - provide leadership and manage the team, providing guidance, training, evaluation, and support to ensure the team's effectiveness and productivity.
• Admissions Process Management - oversees the ASHS online admissions process, from lead generation to application submission to enrollment, ensuring efficiency, accuracy, and compliance with relevant policies and regulations.
• Strategic Development - develop and implement a strategic plan for ASHS online admissions aligned with the institution's goals and objectives.

Job Responsibilities

• Participates in regular meetings with VP-SA, C&M, ASHS program leadership, and online admissions team.
• Manages budget and expenditures.
• Manages CRM system to the greatest efficiency and outcomes.
• Meets and exceeds enrollment goals.
• Provides regular dashboards and reports.
• Guides team, providing training, motivation, and evaluation.
• Acts as Campus Security Authority and current on annual required employee education.

Supervisory Duties

• Maintaining standards.
• Disciplining.
• Planning work of others.
• Assigning work.
• Transferring/promoting.
• Selecting new employees.
• Salary increases.
• Allocating personnel.
• Instructing.
• Reviewing work.
• Acting on employee problems.

Budgetary Responsibility

• Assisting in budget development and monitoring.

Judgement/Decision Making

• Handling employee issues with clear and effective communication regarding outcomes and ensuring all university policies and goals are met.

Education

• Best practices.
• Online enrollment management.
• Compliance.
• Customer relations management.
• Knowledge of higher education.
• Student affairs.
• College plus postgraduate studies. (Master's or doctoral degree in education or higher preferred).

Experience

• Ability to manage staff resources.
• Managerial experience in online admissions.
• Excellent leadership skills.
• Exceptional verbal and written communication skills.
• 5-10 years in
• Understanding of the challenges of professional/graduate students.

Skill Requirements

• Ability to change, embrace innovation and lead an online admissions team.
• Strong organizational skills, attention to detail, ability to manage multiple priorities.
• Familiar with online education platforms, CRM software, and needs of graduate students.
• Analytical mindset and proficiency in data analysis tools to make data-informed decisions.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaboration with various stakeholders.

Personal Characteristics/Traits

• Displays positive/proactive communications with internal and external constituents.
• Has the ability to handle pressure, confidential information and uses discretion.
• Dedicated to the service of graduate applicants and students and the ATSU mission.
• Displays professionalism, integrity, honesty, ethics, etiquette, compassion and service.

Other Information

• May need to work extended hours (responding to crisis, deadlines, event attendance).
• May need to travel to professional meetings/trainings or to other ATSU campuses.
• Other duties as assigned.
• This position is salary based (no incentive pay). This is NOT a contract position.
• Must have a valid driver's license and reliable transportation.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits .
Qualifications
Skills
Preferred

• Oral Communication: Advanced
• Interpersonal: Advanced
• Software: Advanced
• Planning & Organizing: Advanced
• Collaboration: Advanced
• Documentation: Advanced
• Creative Thinking: Advanced
• Budgeting: Advanced
• Cooperation: Advanced
• Verbal Communication: Advanced

Behaviors
Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Functional Expert: Considered a thought leader on a subject

Motivations
Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Financial: Inspired to perform well by monetary reimbursement
• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help

Education
Preferred

• Doctorate or better
• Masters or better

Experience
Preferred

• 5-10 years: Online Admissions
• 5-10 years: Managing Staff Resources

In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another’s functions and each person’s importance as an individual.