Associate Services Support Manager (New Grad)

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 US states, 2 Canadian Provinces and Mexico. We have physical offices in San Francisco, CA and Austin, TX, for US employees who prefer to work in an office some or all of the time.

About Your Role

We are hiring for our Emerging Talent Program across our Fund Accounting and Investor Services teams! This program is tailored towards recent college graduates in areas such as Business, Communications and Languages. These are full-time opportunities targeting a start date of July 10th, 2023. If you are interested, please apply.

Investor Services is a growing team at Juniper Square that is responsible for delivering administration services to our clients. We are seeking an Associate Services Manager to join our Services Support Group. You will act as a generalist, performing a variety of critical activities across a broad set of our services clients. The main responsibilities include conducting KYC / Watchlist monitoring checks, performing workspace management such as creating new contacts and positions, bulk uploading new data, and disseminating documents to investors. You will grow your project management, communication, customer management, and process improvement skills while delivering positive outcomes for clients. We are looking for someone who is excited about the opportunity to learn and build valuable, hands-on, client-focused experience within a software start-up and investment management.

What You’ll Do

• Build knowledge of our evolving software, the real estate industry, and private markets more broadly
• Identify and flag areas of improvement in our processes and procedures
• Disseminate K-1 documents and other client reports through the Juniper Square software
• Perform workspace management tasks on behalf of our clients, including creating new contacts and positions, bulk uploading new client data, and reviewing workspaces for accuracy and completeness
• Conduct KYC / Watchlist monitoring checks on individuals and entities; investigate and resolve any issues
• Assist on ad-hoc client requests across our suite of services in partnership with other Investor Services teams; coordinate directly with clients on activities and issue resolution as needed

Qualifications

• Passion for financial markets and a desire to use technology to improve business operations
• Interest in a combined finance/analytical role
• Strong analytical, quantitative and problem solving skills
• Preferred programs of study include accounting, business, finance, economics, humanities, communications or languages
• Deadline oriented and completes assigned work within a team setting
• Excellent written and verbal communication skills
• Graduating with a Bachelor’s degree by June 2023

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

Compensation

Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary target for this role is $55,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Benefits Include

• Annual professional development stipend
• Fertility and growing family support
• Allowance to customize your work and technology setup at home
• Health, dental, and vision care for you and your family
• Mental wellness coverage
• 401k retirement savings plan
• Unlimited vacation in addition to company paid holidays
• Healthcare FSA and commuter benefits programs
• Paid family leave, medical leave, and bereavement leave policies
• Life insurance and disability coverage