Associate Business Systems Consultant - Model N Specialist

The Associate Business Systems Consultant, US Commercial Finance will serve as a Business Relationship Manager and primary point of contact within BTS for the business in support of the Model N Revenue Management system. Working with other USC Finance BTS team members, they will play a key role in supporting business strategy development, solution discovery, service management, risk management & relationship management with business stakeholders.

The Associate Business Systems Consultant will be the default point of contact for BTS with the business for Model N related topics, and will be a techno-functional expert providing advice on both commercial and regulatory use cases within the Model N application ecosystem. They will analyze business processes; elicit, analyze, and document business requirements; help identify alternative solutions, assess feasibility and make recommendations on best-practice use of Model N. In addition, they will translate business requirements into functional requirements; perform data and process modeling; manage change; and lead/coordinate testing, verification, and validation of requirements.

Responsibilities

• Accountable for the accuracy of the fit of the proposed solution to the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to development groups to assure the implementation phase can fulfill the business need.
• Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS community on behalf of customers; coordinates system solutions.
• Partnering with Technical & Solution Architects, develops technology strategies that meet the requirements of the business. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. Prepares testing plans to confirm that requirements and system design are accurate and complete.
• Conducts training. Identify process disconnects and translate them into improvement opportunities with cost savings or avoidance, productivity improvements, or revenue generating business benefits. Develops business relationships and integrates activities with other BTO's to ensure successful implementation and support of project efforts.
• Elicits and communicates the organization’s business strategy as it relates to the Revenue Management function; works directly with business unit clients to understand specific business processes and needs and opportunities for improvement; identifies IT capabilities and information required to support the business processes and collaborates with other USC Finance BTS team members in the development of appropriate information management strategies, developing them as an integrated part of the business strategy.
• Identifies current and emerging business needs and works with other USC Finance BTS team members to evaluate potential technology solutions using standard information systems methodologies and best practices. Proactively seeks out strategic business opportunities for the application of new or existing technology capabilities; manages business demand and retains accountability for solutions delivery within the Revenue Management function.
• Partners with the business to identify the impact of any relevant statutory, internal or external regulations on the organization's use of information, including Government Pricing methodologies and Medicaid rules.
• Allies with other BTS functional areas to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures, including SOX and SLC.

Qualifications

• Experience reviewing and streamlining business processes, including gathering and documenting business requirements, developing and implementing new processes and procedures. Solid experience on Software Development Lifecycle (SDLC) methodologies
• Experience supporting Financial Systems, including in-depth, expert knowledge of Revenue Management functions
• Ability to communicate problems in terms that are understandable to end users at all levels
• Demonstrated ability to coordinate cross-functional teams towards task completion
• Bachelor’s Degree in related field with 6 years’ work experience OR Master's Degree in a related field with 5 years' work experience
• Model N application experience required (both Commercial and Regulatory)
• Strong analytical and problem resolution skills

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.